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Wage negotiated, based on experience between $25-35/hr  Full benefits package after 6 months employment.  Four Seasons Sunrooms Victoria is looking for a Full Time Red Seal Ticketed Carpenter to join our growing team.  RESPONSIBILITIES:  § Installs Sunrooms and Solariums to residential buildings.  § Glass glazing and installation to walls and roof systems.  § Install structures such as doors, windows, hardware, locks, etc.  § Follow blue prints, building plans, and engineering speculations accurately.  § Adhere to city inspections and fire regulations.  § Measure, cut and fix wood and aluminum materials.  § Construct building frameworks, including, footings, support beams, floor joists, and door frames.  § Inspect and replace damaged framework or other fixtures.  § Instruct and direct a team of laborers and construction trade helpers.  § Completes work orders in a timely manner.  § Provides verbal recommendations.  § Performs all work and duties in a safe manner and follows all safety procedures.  § Performs other duties as assigned.  § Completes work in a timely manner with efficiency and accuracy.  QUALIFICATIONS:  § Red Seal Carpenter Ticket.  § Experience in carpentry, and/or glass glazing.  § Must be able to work in a fast pace environment.  § Demonstrated ability to set priorities.  § Excellent communications skills particularly in leadership.  § Demonstrated reliable attendance and punctuality.  § Must be able to work outdoors.  EXPECTATIONS:  Employees are expected to demonstrate our values of excellence, accountability, respect, team work and professionalism. We pride ourselves in a keeping a clean, professional, and orderly job site and have the same expectation upon our employees. Furthermore, we expect our employees to attend work regularly because regular attendance is critical to maintaining a high level excellence. 

Based at the Golden Hospital, the Dietitian is responsible for providing nutritional services to in-patients, out-patients and is responsible for providing out-patient services via individual appointments and group classes to patients referred to the chronic disease management program including diabetes and heart health. The successful candidate would ideally come with the Certified Diabetes Educator (CDE) qualification or be willing to work towards achieving this certification whilst in the position. The Dietitian also provides service to Durand Manor Residential Care facility in Golden and will work collaboratively as part of the multi-disciplinary team. This position is temporary until the return of the incumbent September 2020. Days of work are Wednesdays and Thursdays. We are looking for a confident and capable team player who has the ability to work independently and take initiative. Golden and District Hospital offers a positive and welcoming environment where health care staff are very supportive of one another. This position is eligible for our comprehensive benefits plan that includes coverage for basic Medical Services, Dental Services, and Extended Health. If you are passionate about the work you do and are looking for a rewarding career and great work/life balance, contact us today! Qualifications • Baccalaureate degree in nutrition and dietetics. • Successful completion of an accredited hospital based dietetic internship program. • Registrant of the College of Dietitians of British Columbia. • Two years of clinical nutrition experience in a health care environment. • Practice specific requirements and experience in programs applicable to practice area such as: Diabetes Education and Chronic Disease Management Programs. • Valid BC Driver’s License.

Languages English Education Bachelor's degree or equivalent experience Experience 3 years to less than 5 years Own Tools/Equipment Computer, Internet access Security and Safety Basic security clearance, Criminal record check Work Conditions and Physical Capabilities Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Handling heavy loads, Ability to distinguish between colours, Sound discrimination, Sitting, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling Personal Suitability Excellent written communication, Organized, Excellent oral communication, Client focus, Team player, Effective interpersonal skills, Initiative, Judgement, Dependability Applications Adobe Acrobat Reader, Adobe Illustrator, Adobe Photoshop, Flash, Adobe Dreamweaver Business Equipment and Computer Applications Microsoft Visual Studio Computer and Technology Knowledge MAC, Internet, Desktop applications, Programming software, Business diagram software, Software development, Data analysis software, MS Windows, MS Office, Computer-aided design (CAD) Programming Languages Informatica, JavaScript Specific Skills Prepare mock-ups and storyboards, Develop Website architecture and determine hardware and software requirements, Source, select and organize information for inclusion and design the appearance, layout and flow of the Website, Create and optimize content for Website using a variety of graphics, database, animation and other software, Research and evaluate a variety of interactive media software products, Lead and co-ordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivity, Plan, design, write, modify, integrate and test Web-site related code, Conduct tests and perform security and quality controls Work Setting Startup company, Help desk, Telecommunications industry Intended job posting audience Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Languages English Education Bachelor's degree or equivalent experience Experience 5 years or more Ability to Supervise 16-20 people, Working groups, Committees Security and Safety Confidential security clearance, Criminal record check Work Conditions and Physical Capabilities Work under pressure, Attention to detail Work Location Information Various locations Personal Suitability Flexibility, Team player, Judgement, Values and ethics, Effective interpersonal skills, Organized, Excellent written communication, Accurate, Excellent oral communication Business Equipment and Computer Applications MS PowerPoint, MS Office, MS Word, MS Excel, MS Outlook, MS Access, MS Windows Senior Managers Specific Skills Allocate material, human and financial resources to implement organizational policies and programs, Authorize and organize the establishment of major departments and associated senior staff positions, Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning, Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions, Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions, Establish objectives for the organization and formulate or approve policies and programs, Co-ordinate the work of regions, divisions or departments Credentials (certificates, licences, memberships, courses, etc.) First Aid Certificate Intended job posting audience Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Languages English Education Bachelor's degree or equivalent experience Experience 5 years or more Ability to Supervise 16-20 people, Working groups, Committees, Staff in various areas of responsibility Security and Safety Criminal record check Transportation/Travel Information Willing to travel Work Conditions and Physical Capabilities Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Large workload Personal Suitability Flexibility, Team player, Judgement, Values and ethics, Effective interpersonal skills, Organized, Excellent written communication, Accurate, Excellent oral communication Budgetary Responsibility $500,001 - $1,500,000 Business Equipment and Computer Applications MS PowerPoint, MS Office, MS Word, MS Excel, MS Outlook, MS Access, MS Windows Senior Managers Specific Skills Allocate material, human and financial resources to implement organizational policies and programs, Authorize and organize the establishment of major departments and associated senior staff positions, Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning, Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions, Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions, Establish objectives for the organization and formulate or approve policies and programs, Co-ordinate the work of regions, divisions or departments Intended job posting audience Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years  or equivalent experience Experience 1 year to less than 2 years Own Tools/Equipment Tools, Safety glasses/goggles, Gloves, Uniform, Cellular phone Transportation/Travel Information Vehicle supplied by employer, Willing to travel, Willing to travel regularly, Willing to travel overnight Work Conditions and Physical Capabilities Fast-paced environment, Tight deadlines, Repetitive tasks, Handling heavy loads, Physically demanding, Manual dexterity, Overtime required Work Location Information Relocation costs not covered by employer Work Site Environment Outdoors, Underground, At heights, Confined spaces, Dusty, Cold/refrigerated Personal Suitability Effective interpersonal skills, Team player, Flexibility, Client focus, Reliability Construction Specialization Pipelines, Driveways, Industrial, commercial and institutional, Residential, Water mains, Sidewalks and curbs Equipment and Machinery Experience Bobcats, Moles, Power-driven floats, Bushing guns, Reciprocating saws, Concrete saws, Mortar and concrete mixers, Beltcretes, Grinding machine, Air guns, Drills, Trampers (Jumping Jack), Chain saw, Sandblasters, Compactor, Forklift, Sledgehammer Specific Skills Load, unload and transport construction materials, Mix, pour and spread materials, Assist heavy equipment operators, Assist in aligning pipes during pipeline construction, Assist in drilling and blasting rock on construction sites, Assist in framing houses, erecting walls and building roofs, Assist in demolishing buildings, Tend or feed machines or equipment used in construction Weight Handling Up to 13.5 kg (30 lbs), Up to 45 kg (100 lbs) Intended job posting audience Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

JODAL & ASSOCIATES posting for Ravine Mushroom Farms Inc. Harvesting labourers assist other farm workers to harvest, sort and pack crops. This group performs some or all of the following duties: Pick row and orchard crops Sort, weigh and pack fruit and vegetables at the farm Load, unload and transfer crates, supplies, farm produce and products for transport Clean up racks, trays, and harvest bins and general clean up of growing, producing and packing areas Assist with general farm maintenance and maintenance of equipment and tools May assist in preparing garden beds for planting May write daily progress reports of inventory harvested. Targets: Students, Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors, Apprentice. Advantages: Assurance Maladie complémentaire, Assurance vision ,Assurance invalidité, Assurance dentaire, Assurance vie, Horaires flexible :Job Types: Full-time, Part-time, Temporary Numéro de référence: 0003 Salary: $14.00/h Posted March 1, 2020 Expired date: March 29th, 2020 Apply to: applications@k-izen.com 

Innovatia is recruiting applicants with technical writing experience in industrial and manufacturing settings. Experience could come from, but is not restricted to, food manufacturing, upstream and midstream oil and gas operations, and power generation. We are particularly interested in hearing from individuals with procedure writing capabilities and knowledge of structured writing practices. Other relevant experience could include developing specifications, reference content such as process manuals, help documentation, or learning materials for technical content. Senior Technical Writers assess source material and interview client subject matter experts to create concise, accurate content for diverse end users. They learn Innovatia’s proprietary Accelerator KMS™ authoring tool. Employment Type: Contract Open Location: Writers will work remotely Attributes Passion for creating fit for purpose content for end user Curious and engages in life-long learning; is comfortable interacting with new concepts and technical ideas Detail oriented Multi-tasks; comfortable juggling deliverables as there can be many content pieces in parallel development Leader and team player Skills Excellent writing skills; writes for clarity and develops error free content appropriate for audience’s reading and technical level. Excellent verbal skills; able to explore ideas and drive out ambiguity through discussion. Familiar with and able to learn software applications. Note : Accelerator KMS™ is highly intuitive and end user friendly. Able to master quality requirements and adhere to established style guide parameters. Recognizes risks and impacts to deliverables and follows established communication protocols. Requirements 3 years or more of developing technical content for industrial or manufacturing audience Post-secondary education such as a university degree or technical certification Able to work in remote team using collaborative technologies for both internal team and client facing meetings To apply for this dynamic opportunity, upload your resume to www.Innovatia.net/Careers                We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

Innovatia Inc. is an industry-leading knowledge management company with expertise in information technology, telecommunications, and oil & gas. We provide our customers, including some of the world’s most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation, training, technical support and information auditing. Responsibilities The successful candidate will work collaboratively with a team of developers and business analysts using an agile development methodology developing and supporting Procedure Accelerator (PA). PA is system that allows users to design, plan, develop, publish and use work instructions built from a pool of reusable content objects. PA is a web application and services, with native mobile clients for Android and iOS. Responsibilities could include contributions to any or all phases of the software development lifecycle from idea genesis and design, through to implementation and post deployment support. Qualifications & Training 5+ years’ experience in application development with senior level programming skills in data architecture and ASP.NET MVC development Experience designing and developing multi-tiered software systems with a core expertise in data modelling, data access optimization, and database management Experience in one or more of C#, SQL, MVC .NET, HTML, JavaScript, CSS, JQuery, AJAX, XML Knowledge and experience using one or more primary technologies/tools such as Visual Studio and MS SQL Server Experience or knowledge in any of the following would be an asset: ASP.NET MVC, Windows Service Development, Software Test Automation, Unit Test Frameworks, LINQ, SQL Server Stored Procedures and Triggers, XSLT Experience developing software using an Agile development methodology considered an asset Post-secondary education in Computer Science or equivalent experience Excellent communication and interpersonal skills, with demonstrated ability to work as a member of a team Demonstrated ability to be self-motivated and deliver on commitments within the established timelines Strong organizational and problem solving skills   To apply, upload your resume to www.innovatia.net/careers We thank all candidates for their interest, however, only those selected for an interview will be contacted.   Innovatia is an equal opportunity employer.

Working with our global fortune 500 customers, you will learn and understand their knowledge requirements, and define, develop and deliver innovative high-value recommendations and solutions. Reporting to the Manager of Operations, you will develop and deliver innovative information solutions for our clients. You will understand clients' goals and objectives, their knowledge ecosystems, and end-user needs in order to recommend and implement design solutions that organize complex information assets into a structure that supports optimal usability, findability, accessibility and maintainability of information. RESPONSIBILITIES Demonstrate a broad range of senior-level experience, understanding the content environment and management of large enterprise customers Advise clients on design solutions and offer recommendations Manage multiple tasks and lead customer-facing discussions, demonstrating thought-leadership and subject matter expertise Analyze client's information requirements, source content and users, through interviews, research, and other techniques Design content management solutions that meet corporate and customer goals Advise project teams on various aspects of information design for project deliverables Collaborate effectively with a geographically distributed team Organize and facilitate Working Sessions and Review Sessions with Subject Matter Experts (SMEs), ensuring focused and timely results Provide input to internal stakeholders on project scope (work items & time required) as needed Work with and support the sales team on key accounts Partner and work closely with Senior Lead Writers REQUIRED SKILL SET Proven ability to consult with clients, including SME’s on knowledge asset requirements, driving out ambiguity, guiding, questioning and lending structure to content Ability to see the "big picture" of the client's content and map that to the entire solution Work strategically to communicate ideas and solutions to business owners and decision makers Demonstrated skills in areas such as: XML/DITA and structured authoring, re-use strategies, information/ instructional design and modelling, content architecture, metadata strategy, ontology/taxonomy design, usability assessment and testing, workflow process analysis, user interface design, wireframes, A highly organized individual with a proven track record of being able to manage multiple tasks and work effectively towards deadlines Highly knowledgeable of latest industry trends and standards and best practices in information architecture Experience in content development and management for information solutions including needs and job task analysis Post-secondary education in a related technical field (e.g.: Technical Communications, Library and Information Science, Computer Science, Information Sciences, UX, Industrial Design, Instructional Design) Excellent written and spoken communication skills (both technical and non-technical) including advanced facilitation skills and abilities If you are curious, hardworking, passionate, and committed to excellence, we think you’ll fit with us. To apply upload your cover letter and resume to www.innovatia.net/careers We thank all candidates for your interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

Customer support role, designing bug fixes for software packages, drivers and applications. The Software Developer – Engineering Support is responsible to support clients in identifying, analyzing, and resolving problems with business communication systems. This role is a key contributor in a complex/critical environment. Primary function is to analyze, develop and maintain solutions, developed on top of existing telephony platforms and products.  Utilize case management skills for problem solving while ensuring customer satisfaction. Design, code and write custom and packaged real-time communication applications (including Contact Center and Unified Communication applications) using both standard software development platforms and tools (C, C++, Java/J2EE,. NET, VXML, Eclipse, MS Visual Studio, etc.) as well as Avaya APIs/tools (Dialog Designer, AES). Perform software development in compliance with software development models like Agile/XP/Scrum.   Requirements: Logic and Programming Language Skills (Java/J2EE, C/C++, NET) Familiar with solution performance analysis, exercising code, load/stress testing (JMeter, JUnit) Application Servers (Tomcat, Websphere and/or JBoss) Certifications SCJP, SCJD, OCJP, SCWCD, SSCP desirable Windows / Unix / Linux Experience with ITIL and tools that support this methodology Interest in learning new technologies 2+ Years of experience desirable Bachelor degree or equivalent education and experience   Benefits at Innovatia Competitive Salary Generous vacation Employer paid Health and Dental Premiums Bonus Plan Group RRSP Employee Training and Professional Development   Upload your resume to www.innovatia.net/careers We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

Hiring! - Technical Support Specialist Innovatia Inc. is an industry-leading knowledge management company with expertise in the Information Technology, Telecommunications, and Energy sectors. We provide our customers, including some of the worlds’ most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation, training, technical support and information auditing. We are looking for  Technical Support Specialists  to provide excellent customer service to our customer. You will join an existing team of highly skilled technical support professionals where training and certifications are provided. Location:           Saint John  Type:                     Full-time, Permanent   Responsibilities: Provide top quality technical support, troubleshooting of IT networks and communications systems, including associated applications Work remotely with end-users and technicians, diagnose and recommend solutions leading to resolution of issues in VoIP environments Collect system and event log information Document in detail all site information, troubleshooting steps, and time reporting in Customer Relationship Management Systems Install, configure, and maintain lab equipment   Personal Attributes : Logical and analytical approach to problem solving GREAT communication skills Strong technical aptitude Organized, independent, dependable, self-motivated, takes ownership and initiative Proficient in written and verbal English   Education and Experience: Post-secondary education in a technical field Experience in any of the following areas is considered an asset: Technical Support experience Previous experience using CRM database Support of core PBX Technology and related VOIP networks TCP/IP (IP Networking) Linux Operating Systems; Windows 2003/2008 server, and telephony technologies (ISDN, SIP, H.323, etc) Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS To apply for this dynamic opportunity, upload your resushime to www.Innovatia.net/Careers         We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

Innovatia Inc. is an industry-leading knowledge management company with expertise in the Information Technology, Telecommunications, and Energy sectors. We provide our customers, including some of the worlds’ most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation, training, technical support and information auditing. We are looking for  Technical Support Specialists  to provide excellent customer service to our customer. You will join an existing team of highly skilled technical support professionals where training and certifications are provided. Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm. Location:             Fredericton, NB, Saint John, NB & Halifax, NS Type:                      Full-time, Permanent We are building a funnel of candidates for potential growth. Responsibilities: Provide top quality technical support, troubleshooting of IT networks and communications systems, including associated applications Work remotely with end-users and technicians, diagnose and recommend solutions leading to resolution of issues in VoIP environments Collect system and event log information Document in detail all site information, troubleshooting steps, and time reporting in Customer Relationship Management Systems Install, configure, and maintain lab equipment   Personal Attributes : Logical and analytical approach to problem solving GREAT communications skills Strong technical aptitude Organized, independent, dependable, self-motivated, takes ownership and initiative Proficient in written and verbal English   Education and Experience: Post-secondary education in a technical field Experience in any of the following areas is considered an asset: Technical Support experience Previous experience using CRM database Support of core PBX Technology and related VOIP networks TCP/IP (IP Networking) Linux Operating Systems; Windows 2003/2008 server, and telephony technologies (ISDN, SIP, H.323, etc) Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS   Benefits at Innovatia Competitive Salary Generous vacation Employer paid Health and Dental Premiums Bonus Plan Group RRSP Employee Training and Professional Development   U pload your resume to www.innovatia.net/careers We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

Innovatia Inc. is an industry-leading knowledge management company with expertise in the Information Technology, Telecommunications, and Energy sectors. We provide our customers, including some of the world’s most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation solutions, training, technical support, information auditing, and consultation. We are looking for  Technical Support Specialists  to provide excellent customer service to our customer, one of North America’s leading information technology companies. You will join an existing team of highly skilled technical support professionals where training and certifications are provided. Responsibilities: Provide top quality technical support, troubleshooting of Information Technology networks and PBX Systems and ancillary equipment such as voicemail. Work remotely with end-users and technicians, diagnose and recommend solutions leading to resolution with call quality issues in VoIP environments. Collect and analyze packet trace information. Create reproduction of customer environments on lab equipment. Document in great detail all site information, troubleshooting steps, and time reporting in Customer Relationship Management Systems. Install, configure, and maintain lab equipment. Personal Attributes : Logical and analytical approach to problem solving. GREAT communications skills.  Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.  Strong technical aptitude. Solid work ethic. Organized, independent, dependable, self-motivated, takes ownership and initiative. Education and Experience: Post-secondary education in a technical field. Minimum 2 years of experience in the information technology field. Technical Support experience considered an asset. Desired Technical Skills: Advanced knowledge of Communication Manager troubleshooting Intermediate knowledge of Linux Operating Systems Windows 2003/2008 server, and telephony technologies (ISDN, SIP, H.323, etc). Support of core PBX Technology and related VOIP networks. TCP/IP (IP Networking) Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS. Benefits at Innovatia Competitive Salary Generous vacation Employer paid Health and Dental Premiums Bonus Plan Group RRSP Employee Training and Professional Development

Innovatia Inc. is an industry-leading knowledge management company with expertise in the Information Technology, Telecommunications, and Energy sectors. We provide our customers, including some of the worlds’ most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation, training, technical support and information auditing. The Developer role, designs bug fixes for software packages, drivers and applications and is responsible to support clients in identifying, analyzing and resolving problems with business communication systems. This role is a key contributor in a complex/critical environment. Primary function is to analyze, develop and maintain solutions, developed on top of existing telephony platforms and products.   Utilize case management skills for problem solving while ensuring customer satisfaction. Design, code and write custom and packaged real-time communication using both standard software development platforms and tools Perform software development in compliance with software development models like Agile/XP/Scrum.   Desired Skills & Attributes: Logic and programming language skills, such as Java/J2EE, C/C++, NET Familiar with solution performance analysis, exercising code, load/stress testing (JMeter, JUnit) Application Servers (Tomcat, Websphere and/or JBoss) Windows / Unix / Linux Interest in learning new technologies Post-secondary training in software development or equivalent education and experience   Benefits at Innovatia Competitive Salary Generous vacation Employer paid Health and Dental Premiums Bonus Plan Group RRSP Employee Training and Professional Development   Upload your resume to www.innovatia.net/careers We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

Still Growing and Hiring! - Technical Support Specialist Innovatia Inc. is an industry-leading knowledge management company with expertise in information technology, telecommunications, and energy. We provide our customers, including some of the world’s most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation, training, technical support, information auditing, and consultation. Job Requirements:    Focus on rapid identification and resolution of customer issues. Provide first level support to partners and customers. Answer questions and perform initial triage on problem reports. Document each customer interaction using our Salesforce.com ticket management system. Provide timely and effective resolution to support requests based on internal and external service level agreements (SLA). Meet various SLA requirements based on measurable metrics Providing ongoing, regular updates to customers to keep them apprised of progress toward problem resolution. Participate in the creation of proactive measures to anticipate and/or remove the need for traditional service and support. Technical assistance for hardware, software and/or applications Partnering to create and update technical documentation Ability to work a variety of shifts, including an on-call shift, in a three month rotation.   Required Skills: Technical Diploma, Bachelor’s Degree or related experience is required. Microsoft MCSE and/or CISCO certifications are considered a plus. Experience with MS Server 2003 or 2008 Must be a team player with excellent collaborative skills Demonstrates strong problem solving skills. Excellent written and oral communication skills in English A working knowledge of VoIP, related protocols, and standards preferred 1 or more year’s experience/knowledge of Data Networking Knowledge, understanding, and practical application of technologies, protocols, and related standards including layer 3 switching (OSI model), TCP/IP, Ethernet, LAN, WAN, and IP routers 1 or more years experience and knowledge of Telephony protocols and interfaces, T1, E1, PRI, QSIG, and analog trunking. Fast learner able to come up to speed rapidly on new technologies Your background should include experience in the high tech environment, preferably in the telecommunications industry. Successful track record of working on multiple cases within the same time period Excellent phone presence, high degree of professional acumen   Benefits at Innovatia Competitive Salary Generous vacation Employer paid Health and Dental Premiums Bonus Plan Group RRSP Employee Training and Professional Development To apply for this dynamic opportunity please submit your resume via our website at www.innovatia.net/careers We thank all candidates for your interest, however, only those selected for an interview will be contacted.  Innovatia is an equal opportunity employer.

Still Growing and Hiring! - Technical Support Specialist We are looking for Technical Support Specialists to provide excellent customer service to one of North America’s leading information technology companies. You will join an existing team of highly skilled technical support professionals.  Job Requirements:   Focus on rapid identification and resolution of customer issues. Provide first level support to partners and customers. Answer questions and perform initial triage on problem reports. Document each customer interaction using our Salesforce.com ticket management system. Provide timely and effective resolution to support requests based on internal and external service level agreements (SLA). Meet various SLA requirements based on measurable metrics Providing ongoing, regular updates to customers to keep them apprised of progress toward problem resolution. Participate in the creation of proactive measures to anticipate and/or remove the need for traditional service and support. Technical assistance for hardware, software and/or applications Partnering to create and update technical documentation Ability to work a variety of shifts, including an on-call shift, in a three month rotation. Required Skills: Technical Diploma, Bachelor’s Degree or related experience is required. Microsoft MCSE and/or CISCO certifications are considered a plus. Experience with MS Server 2003 or 2008 Must be a team player with excellent collaborative skills Demonstrates strong problem solving skills. Excellent written and oral communication skills in English A working knowledge of VoIP, related protocols, and standards preferred 1 or more year’s experience/knowledge of Data Networking Knowledge, understanding, and practical application of technologies, protocols, and related standards including layer 3 switching (OSI model), TCP/IP, Ethernet, LAN, WAN, and IP routers 1 or more years experience and knowledge of Telephony protocols and interfaces, T1, E1, PRI, QSIG, and analog trunking. Fast learner able to come up to speed rapidly on new technologies Your background should include experience in the high tech environment, preferably in the telecommunications industry. Successful track record of working on multiple cases within the same time period Excellent phone presence, high degree of professional acumen Benefits at Innovatia Competitive Salary Generous vacation Employer paid Health and Dental Premiums Bonus Plan Group RRSP Employee Training and Professional Development To apply for this dynamic opportunity please submit your resume via our website at www.innovatia.net/careers We thank all candidates for your interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.  

Reporting to the Program Manager, the Oil & Gas Writer designs and develops content to support our Oil & Energy Sector client. This new project will require 10 seasoned writers, to join an existing team of professionals. The writer possesses and applies expertise to interview SMEs and conduct research necessary to produce accurate, comprehensive, effective and concise information assets for various audience types.  Employment Type: Contract Positions: 10 Location: Calgary, AB Ideal Candidate 5 years experience developing content for the oil & gas Industry Comfortable with software applications and technology in general, especially database concepts Demonstrates structured writing competencies Demonstrates strong leadership and customer facing skills Has experience working with remote team members, and leveraging best practices and enabling technologies to do so effectively Responsibilities Analyzes source content Designs information for conciseness, accuracy, effectiveness, and eliminates non-essential content Organizes and facilitates Working Sessions and Review Sessions with SMEs, ensuring focus and timely results Interfaces directly with multiple stakeholders within the client base Manages multiple information assets and delivery schedules in a dynamic environment Adheres to Quality Assurance practices prior to distributing information assets to the clients Required Skill Set Strong customer-facing written and verbal communication skills Structured writing skills/competencies Proficiency in a variety of PC tools and applications Ability to work under pressure and meet aggressive timelines Post-secondary education required Professional consulting skills and business acumen to interact with clients and SMEs, managing outcomes to negotiate a win-win for all involved Ability to identify risks, impacts, and mitigation strategies, and to clearly communicate such to Program/Project Managers To apply for this dynamic position, upload your resume to www.Innovatia.net/careers . We thank all candidates for your interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

Reporting to the Program Manager, the Senior Writer designs and develops specifications or procedures to support clients within the Oil & Energy Sector. The Senior Technical Writer possesses and applies expertise to interview SMEs and conduct research necessary to produce accurate, comprehensive, effective and concise information assets for various audience types. Employment Type: Contract Location: Calgary, AB Ideal Candidate Possesses 5 years or more of experience developing content for the Oil & Gas Industry Comfortable with software applications and technology in general, especially database concepts Demonstrates structured writing competencies Demonstrates strong leadership and customer facing skills Has experience working with remote team members, and leveraging best practices and enabling technologies to do so effectively Responsibilities Analyzes source content Designs information for conciseness, accuracy, effectiveness, and eliminates non-essential content Organizes and facilitates Working Sessions and Review Sessions with SMEs, ensuring focus and timely results Interfaces directly with multiple stakeholders within the client base Manages multiple information assets and delivery schedules in a dynamic environment Adheres to Quality Assurance practices prior to distributing information assets to the clients Required Skill Set Strong customer-facing written and verbal communication skills Structured writing skills/competencies Proficiency in a variety of PC tools and applications Ability to work under pressure and meet aggressive timelines Post-secondary education required Professional consulting skills and business acumen to interact with clients and SMEs, managing outcomes to negotiate a win-win for all involved Ability to identify risks, impacts, and mitigation strategies, and to clearly communicate such to Program/Project Managers Upload your resume to www.Innovatia.net/careers . We thank all candidates for your interest, however, only those selected for an interview will be contacted.  Innovatia is an equal opportunity employer.

Reporting to the Program Manager, the Oil & Gas Writer designs and develops content to support our Oil & Energy Sector client. The writer possesses and applies expertise to interview SMEs and conduct research necessary to produce accurate, comprehensive, effective and concise information assets for various audience types.  Employment Type: Contract Location: Calgary, AB Ideal Candidate 5 years experience developing content for the oil & gas Industry Comfortable with software applications and technology in general, especially database concepts Demonstrates structured writing competencies Demonstrates strong leadership and customer facing skills Has experience working with remote team members, and leveraging best practices and enabling technologies to do so effectively Responsibilities Analyzes source content Designs information for conciseness, accuracy, effectiveness, and eliminates non-essential content Organizes and facilitates Working Sessions and Review Sessions with SMEs, ensuring focus and timely results Interfaces directly with multiple stakeholders within the client base Manages multiple information assets and delivery schedules in a dynamic environment Adheres to Quality Assurance practices prior to distributing information assets to the clients Required Skill Set Strong customer-facing written and verbal communication skills Structured writing skills/competencies Proficiency in a variety of PC tools and applications Ability to work under pressure and meet aggressive timelines Post-secondary education required Professional consulting skills and business acumen to interact with clients and SMEs, managing outcomes to negotiate a win-win for all involved Ability to identify risks, impacts, and mitigation strategies, and to clearly communicate such to Program/Project Managers To apply for this dynamic position, upload your resume to www.Innovatia.net/careers . We thank all candidates for your interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.