Maxsys is looking for Call Centre Agents, for our client in Kirkland,QC
• Assist callers in need of 911 emergency assistance (gathering all of the necessary information; location, emergency type and other details that may be relevant for the situation).
• Contact local dispatch and transfer the caller oversee the communication process making sure that the caller’s needs have been addressed.
• Work with multiple Platforms, making sure that all information has been completed and registered.
• 1 year call centre experience
• Fully bilingual French and English (written and spoken)
• Strong administrative skills (MS Office) and Multi-tasking abilities; must remain calm under pressure
Interested candidates please send resume to firstname.lastname@example.org