Call Centre Agent

  • Maxsys Staffing and Consulting
  • Kirkland, QC, Canada
  • Feb 12, 2019
Full time Customer Service

Job Description

Maxsys is looking for Call Centre Agents, for our client in Kirkland,QC

KEY RESPONSIBILITIES


•      Assist callers in need of 911 emergency assistance (gathering all of the necessary information; location, emergency type and other details that may be relevant for the situation).


•      Contact local dispatch and transfer the caller oversee the communication process making sure that the caller’s needs have been addressed.


•      Work with multiple Platforms, making sure that all information has been completed and registered.  

MUST HAVES


•      1 year call centre experience


•      Fully bilingual French and English (written and spoken)


•      Strong administrative skills (MS Office) and Multi-tasking abilities; must remain calm under pressure

Interested candidates please send resume to  r.singh@maxsys.ca  

City

Kirkland