Collector Agent

  • National Credit Recovery Inc
  • Montreal, QC, Canada
  • Oct 30, 2018
Full time Customer Service

Job Description

NCRI is Growing Even Stronger in our third Canadian office, right here in Montreal (2 minutes from De La Savane metro) and always eager to improve!!!!


As a Collector Agent you will:

  • Make outbound calls and to follow up with customers
  • Establish a solid professional relationship with customers and educate them on best practices
  • Negotiate the best payment arrangement to help resolve customers’ bills
  • Maintains a high level of professionalism

Bring it! You're qualified if you:

  • Minimum 1 year of collections experience
  • Attention to detail
  • Exceptional verbal & written communication skills in English
  • Professional phone etiquette
  • Proven ability to achieve targets
  • Dedication to maintaining a superior customer experience
  • Enthusiastic and a positive "can do" attitude
  • Ability to pass a background check

What we offer:

  • We offer competitive base pay + uncapped and appealing commission.
  • We offer paid training, competitive insurance coverage, incentives, paid holidays and vacation.
  • As our Call Center expands, we will need to grow our leadership team! We’ll show you a clear career path and provide the tools you need to earn more responsibilities and promotions. Nothing more satisfying than seeing your career grow within a caring organization.
  • We are committed to providing the best work environment you’ve ever experienced.
  • Business casual dress attire to complement a fun, competitive yet supportive performance-based culture
  • Fully equipped break room with refrigerator, microwaves and coffee maker
  • Outstanding referral bonus program
  • Opportunity to take part in recreational and community involvement programs
  • Fun perks: Holiday events, food days, give-aways, prizes, themed events and more!
  • 2 minute walk from De la Savane metro

If this sounds like you and you are open-minded, responsive to change and up to the challenges of a fast-paced environment, apply today and schedule a visit at our brand new state of the art site!!!!

Start your amazing career with NCRI today!