Program Manager, Community Leaders Program (CLP)

  • Tim Hortons
  • Whiteshell, MB, Canada
  • Feb 02, 2018
Full time Management Training

Job Description

The Tim Horton Children’s Foundation (THCF) is committed to serving youth from low-income families living in Tim Hortons’ communities across Canada and the United States. Through repeated camp visits and at-home application of newfound skills, our program builds strengths that help youth thrive at school, succeed in their future workplaces and become positive, contributing members of their communities.

We’re looking for a full-time, permanent…


Tim Horton Camp Whiteshell (THCW) is located on the beautiful shores of Sylvia Lake across the river from Pinawa, and just within the boundary of the Whiteshell Provincial Park. Located about a 1 hour drive north-east of Winnipeg, THCW is surrounded by cliff-edged rivers, clear deep lakes, and soaring pines.

Does this sound like you?

  • Post-secondary degree or diploma, or equivalent experience

  • Experience as a Program Supervisor in a residential camp setting – considered a strong asset

  • Experience working with a diverse population of youth ages 11-13, including supporting positive youth development, and supporting mental health considerations

  • Experience working with adults, heightened level of professionalism and exceptional customer service skills

  • Demonstrated ability to create and sustain relationships with aligned community partners

  • Familiarity with school curriculum and terminology; Teacher certification considered an asset

  • Experience in curriculum and program delivery

  • Strong facilitation skills to deliver high level programming

  • Demonstrated experience in training, developing, coaching, and mentoring a team

  • Exceptional organizational and problem solving skills combined with a strong ability to multi-task and prioritize work

  • Experience with risk assessments and crisis management

  • Ability to spend extended periods of time at camp and requirement to work evenings and weekends when supporting the YLP

  • Bilingualism (French and English) – considered an asset

  • Valid driver’s license and acceptable drivers abstract

  • Acceptable Criminal Record Check and Vulnerable Sector Search

  • Certifications (or the ability to obtain certifications) in the areas of Wilderness First Aid, Challenge Course Management, Lifeguarding and other outdoor skills would be considered assets 

What would you be doing?

  • Implementing the Community Leadership Program curriculum and ensure consistent delivery of Program as per Foundation CLP program Framework
  • Collaboratively design a customized CLP program schedule with each school, while maintaining the signature elements of the program.  This customization will speak directly to the relevant School Board curriculum
  • Communicate with each CLP school prior to the Camp visit to determine goals and objectives, student needs, and support with program readiness (including facilitating Orientation Meetings)
  • Support schools in community service project by walking through resources, collaboratively preparing at camp planning session and check-ins between visits
  • Develop and maintain strong relationships with Educational Partners
  • Recruit Community Leaders Program, Collaborative and Customized groups that meet the regional allocation targets and ensure the camp capacity is optimized
  • Ensure effective hosting of each group with a consistent contact, identifying and training a designate as appropriate
  • Risk assessment and implementation of the Foundation health and safety standards/protocols/procedures.
  • Manage crisis situations as per the Foundation Risk Management Standards and Emergency Response Plans and escalate situations as appropriate
  • Investigate concerns or incidents in the area of camper and staff wellness in a timely manner (this includes physical, mental, and emotional health and safety), including communicating with families as needed.
  • Implement impact measurement tools to track impact of the CLP program
  • Perform regular quality control evaluations for facilitators and coordinators
  • Design and execute collaborative and customized group curriculum to the Foundations standards
  • Support the Talent Acquisition Team in identifying and acquiring high performing professionals who are aligned with the mission and values of the Foundation
  • Coach, develop, evaluate and deliver feedback to staff on their performance
  • Develop, manage, and adhere to respective department budget
  • Liaise with the YLP Program Manager on a regular basis and support the YLP Program in non-peak CLP time periods, as per the cross functional program support guidelines

Join our team to…

  • Be involved in fostering strengths within youth, and empowering them to pursue a life without limits
  • Be part of a passionate team of high achievers who like to have fun while doing important things
  • Receive a competitive total rewards package including an annual salary, paid time off, group benefits and pension
  • Receive professional developmental opportunities