Bilingual Customer Service Representative (English-French)

  • Mothers Choice Products.com
  • Richmond, BC, Canada
  • Jan 29, 2018
Part time Customer Service

Job Description

The key duties consist of:

Communicating with customers via phone and emails

Troubleshooting products issues Receiving and processing orders and invoices

Updating and maintaining database

Hours are 8:30 to 14:30 weekdays. 3 days a week Sept to May, 5 days June to September

This is a bilingual (French and English) position and fluency in both languages is a must. Knowledge of SAGE (Simply Accounting) is an asset, and proficiency in MS Office, especially Outlook, Excel and Word is required. The candidate must have a minimum of a High School degree and the equivalent of 2 years' experience in a customer service role