Project Manager

  • Pulse Systems, Inc.
  • Markham, ON, Canada
  • Feb 08, 2018
Full time Consultant Customer Service Health Care Information Technology

Job Description

This position is responsible for managing a portfolio of projects and work tasked in the Professional Services organization. This position manages assigned projects and work orders supporting implementation, consulting, training, data services, field services and software deployment. This position executes project plans and manages execution of assigned projects. This position ensures that best practices are followed, goals are met, and projects and related operations are conducted effectively.

  • Accountable for assigned project execution.
  • Ensures practices and methodologies are adhered across assigned projects.
  • Develops realistic work estimates, statement of work, and timelines.
  • Engages internal and external resources for project assignments.
  • Manages projects and coordinates internal resources, vendors, and clients.
  • Manages deliverables to meet project deadlines / milestones and quality.
  • Tracks and updates assigned projects.
  • Identifies issues affecting work progress, raises them to Project Manager Team Lead and recommends solutions.
  • Prioritizes project risks, develops mitigation plans and actively monitors risks.
  • Monitors scope and facilitates the change control process.
  • Documents and validates operational readiness hand-off to Account Management and Client Support.
  • Ensures project related deliverables meet specifications, are approved by stakeholders, and are maintained in the central repository.
  • Follows all applicable government regulations including HIPAA.


  • 2-5 years IT project management experience. (Healthcare IT, EMR, PM, & EHR is a major plus).
  • Proficiency in the use of project management methodologies (including Agile) and tools, resource management practices and change management techniques (PMI Certification is a major plus).
  • Demonstrates success leading complex IT initiatives in a matrix organization.
  • Strong customer focus.
  • Demonstrates track record of managing many tasks and project in fast paced environment.
  • Have a general understanding of application technology, functional design, and the development process.
  • Has a general understanding of platform architecture, common integration approaches, security, data relationships, and interface capabilities.
  • Experience in analyzing and applying data to improve processes.
  • Eager to take on the challenge to deliver world class solutions.
  • Strong interpersonal, communications, planning and execution skills.
  • Impeccable integrity and ethical standards.
  • Excellent communication (written and verbal), collaboration and negotiation skills at multiple levels of the organization.
  • Excellent interpersonal skills.
  • Excellent analytical and problem-solving skills.
  • Excellent time management skills and the ability to perform under pressure.
  • Ability to handle conflict, difficult situations, and urgent issues in a professional manner.
  • Self-starter with a strong sense of ownership and good follow through skills who displays a passion to test and deliver high great service.

Education Preferred: BS in MIS, Computer Science, or equivalent experience