Product Analyst

  • Innovatia, Inc.
  • Saint John, NB, Canada
  • Mar 17, 2020
Full time Other

Job Description

The Accelerator KMS is a purpose-built and industry-leading Knowledge Management System for critical operational content. The system provides an integrated digital content ecosystem in an easy-to-use and intuitive package focused on making the complex simple.


The Product Analyst is key to realizing the vision and executing the roadmap for Accelerator KMS through work activities including requirements gathering, analysis, stakeholder management, solution conceptualization, design documentation, wireframing and testing. Working with cross-functional software development teams in every aspect of the software development lifecycle. Acting as a conduit and translation layer between relevant business domain demands and software design and engineering considerations, with responsibilities spanning core product development, customer implementation, pre-sales engineering and product support. You have experience in this domain, enjoy and excel at solving multiple problems in parallel, and are looking for a professional opportunity to challenge your capabilities. Location - Saint John, NB



  • ·         Creating work products including functional feature specifications, wireframes, problem analysis and project reports
  • ·         Interfacing with stakeholders including Customers, Product Management, Development Managers, Project Managers and Application Architects to establish and manage mutual dependencies and related expectations
  • ·         Actively participate in continuous improvement through identification of, and solution ideation for, issues in current working processes
  • ·         Work closely with implementation project managers to ensure clients product and service expectations are being met
  • ·         Interface directly with various clients on specific aspects of product implementation from pilot projects through enterprise roll-out
  • ·         Responsible for consolidation, calculation and publication of a variety of metrics



  • ·         5+ years of experience in business or product analysis related to enterprise software
  • ·         Post-secondary education in a technical or mathematical field or a suitable combination of education and experience
  • ·         Experience consensus building with various stakeholders in circumstances with high complexity
  • ·         Experience in Scrum/Agile considered an asset
  • ·         Experience in functional requirements gathering and analysis
  • ·         Experience driving detail and clarity in product definition from the ambiguous
  • ·         Strong analytical and problem-solving skills
  • ·         Time management skills - prioritize workload and manage expectations
  • ·         Effective organizational, interpersonal and communication skills
  • ·         Experience within a technical support environment considered an asset
  • ·         Independent, motivated, self-starter, detail oriented and future focused
  • ·         Excellent business acumen and communication skills


If you are curious, hardworking, passionate, and committed to excellence, we think you’ll fit with us.        

To apply upload your cover letter and resume to


We thank all candidates for your interest, however, only those selected for an interview will be contacted.

Innovatia is an equal opportunity employer