IT Support Specialist- One Year Contract

  • Trailer Wizards
  • Feb 10, 2020
Full time Other

Job Description

Location: Mississauga

At Trailer Wizards we recognize that it is our people who make the difference and are the key to our growth and ongoing success. If you want to join a growing company and enjoy working with great people – then come grow with us!

We are currently hiring an IT Support Specialist for our Mississauga Team. As an IT Support Specialist you will be responsible for providing first level technical assistance to employees across Canada by diagnosing and resolving technical issues as well as providing in–house application support to all users.

Your Duties & Responsibilities will include:

  • Administer user accounts and access levels across all IT infrastructure components
  • Provide assistance to staff relating to desktop application usage
  • Set up and administer domain, email and phone system accounts
  • Troubleshoot and proactively resolve technical issues in a timely manner
  • Co-ordinate IT services with external service providers
  • Manage consumables for all technical equipment such as printers, fax and copier
  • Log all support interactions and ensure timely response and follow up
  • Provide status updates as needed
  • Occasional after-hours or weekend support may be required based on work needs
  • Follow Trailer Wizard standard support procedures 

Will be an asset to have:

  • Experience in Windows, Mac OS, iOS, MS Office and Citrix desktop environment.
  • Experience in working with iPads, iPods, iPhones
  • Customer focused with demonstrated organizational and problem solving skills
  • Ability to anticipate workflow, prioritize and follow through on tasks to completion
  • Self-starter and strong documentation skills.

What we offer:

  • Above average pay package to above average employees
  • Internal and external training opportunities

Join Trailer Wizards, a coast to coast Canadian owned and operated company that has been in business for over 50 years! To apply, please fill out the online application or send us your resume at, only the candidates selected for interview will be contacted.

Trailer Wizards is committed to providing an inclusive and accessible candidate experience. We welcome and encourage applications from candidates with disabilities. Please inform us if you require accommodation during the selection process and we will work with you to meet your needs.