Bilingual Human Resources Associate (French/English)

  • Quantum
  • Toronto, ON, Canada
  • Nov 29, 2019
Full time Admin-Clerical Customer Service Human Resources

Job Description

Position: Bilingual Human Resources Associate (French/English)
Location: Toronto
Salary: From $40,000 to $50,000 per year

Our client is currently adding several Bilingual Human Resources Associates to their teams in North York and Toronto.

What you will be doing:

- Providing effective and efficient responses to internal and external inquiries, including from employees, dependents and retirees, regarding HR policies and procedures
- Assessing and interpreting the level of complexity of employee inquiries, providing coaching answering directly or escalating to appropriate parties for resolution
- Acting in an advisory role by providing end-user support for those interacting with HR systems
- Ensuring the best positive and consistent experience by striving for excellence in understanding client requests, streamlining service delivery and identifying the next steps

What is required:

- Post-secondary degree in human resources or pursuing education in human resources
- Prior experience in an HR-supporting role
- Exceptional written and verbal communication skills
- Sound judgment and problem-solving skills
- Bilingualism (English/French)

Please send your resume in Word format to Anshika Kumar at the following address: anshika.kumar@quantum.ca.