Hiring! - Technical Support Specialist
Innovatia Inc. is an industry-leading knowledge management company with expertise in the Information Technology, Telecommunications, and Energy sectors. We provide our customers, including some of the worlds’ most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation, training, technical support and information auditing.
We are looking for Technical Support Specialists to provide excellent customer service to our customer. You will join an existing team of highly skilled technical support professionals where training and certifications are provided.
Location: Saint John
Type: Full-time, Permanent
Education and Experience:
Technical Support experience
Previous experience using CRM database
Support of core PBX Technology and related VOIP networks
TCP/IP (IP Networking)
Linux Operating Systems; Windows 2003/2008 server, and telephony technologies (ISDN, SIP, H.323, etc)
Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS
To apply for this dynamic opportunity, upload your resushime to www.Innovatia.net/Careers
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.