Customer service

  • Shriram Value Services (SVS)
  • Ontario, Canada
  • Jun 12, 2019
Part time Human Resources

Job Description

Preparing source data for computer entry by compiling and sorting information; establishing entry priorities.

Processing customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Entering customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Maintaining data entry requirements by following data program techniques and procedures.

Verifing entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

Testing customer and account system changes and upgrades by inputting new data; reviewing output.

Securing information by completing data base backups.
Maintains operations by following policies and procedures; reporting needed changes.

Maintaining customer confidence and protects operations by keeping information confidential.

Contributing to team effort by accomplishing related results as needed.

City

Oakville