Banquet Server

  • The Westin Resort and Spa Whistler
  • 4090 Whistler Way, Whistler, BC, Canada
  • May 17, 2019
Full time Hospitality-Hotel

Job Description

The Banquet Server is responsible to prepare and maintain meeting rooms for functions; and serve all catered food and beverage items to our guests during private events.

Duties and Responsibilities:

  • Gather all equipment necessary to service a function
  • Maintain a clear and immaculate service corridor 
  • Set up and tear down meeting rooms for various functions
  • Serve customers food and beverage in a timely, friendly, enthusiastic, and professional manner
  • Conduct room refreshes and general clean up 
  • Ensure the station and table set ups are complete and meet departmental standards prior to service
  • Clear tables and transport all equipment in the proper manner
  • Work closely with and collaborate with other departments in the hotel to enhance the guest experience
  • Comply with WRS’s Occupational Health and Safety Program and the Regulation of WorkSafeBC
  • Report any unsafe conditions, practices or injuries to their supervisor as soon as possible
  • Set a good safety example
  • All other duties as assigned

Skills and Experience:

  • Caring, efficient and attentive food and beverage service, delivered with enthusiasm, professionalism and in a way to truly personalize the guests’ entire experience
  • Ability to maintain a clean and safe working environment
  • Stamina to work in a physically demanding job which includes regular lifting and a lot of walking
  • Must be able to build and maintain credibility and relationships with customers (internal and external)
  • Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others

General Requirements:

  • Serving it Right Certificate
  • Must be able to regularly lift food trays and equipment weighing up to 30 lbs
  • Must be able to regularly push and pull carts and equipment weighing up to 250 lbs
  • Previous banquet or restaurant experience preferred