Store Administrator

  • International Pool and Spa
  • Mississauga, ON, Canada
  • Apr 10, 2019
Full time Admin-Clerical Customer Service General Business Other Retail

Job Description

 ** International Pool and Spa will be sharing a booth with Jadaco Recreation at the April 29th job fair, if you are interested in this position please come see us there! **  


Store Administrator (Dundas & Hurontario)

This posting will be removed once the position has been filled.

You should apply ASAP if you looking to secure part-time or full-time employment.


We are one of the largest distributors, retail and service providers of hot tubs, swimming pools and recreational products in southern Ontario. This is an exceptional opportunity for the right person! We are an energetic and vibrant organization looking for an ambitious and progressive individual to thrive in a fast-paced environment with tight deadlines.


START DATE: As soon as the right candidate is ready to begin

JOB TYPE: Full-time permanent

WORK HOURS: Typically Mon – Fri (store hours)

RATE OF PAY: Depends on experience

LOCATIONS: 463 Hensall Circle, Mississauga


Job Purpose Summary

Provide administrative support to the Store Manager / District Manager and serve as a liaison between Head Office payroll and administration and the store. When not performing payroll or dispatching duties the candidate will participate in sales activities, by assisting customers in identifying and selecting a product as well as responsible to work as a part of a team to keep the store environment clean, safe, organized and customer-friendly.

Key Responsibilities and Accountabilities

  • Assist with the scheduling of staff to ensure exceptional customer service
  • Enrol employees into the biometric time clock system
  • Ensure employees are using the biometric time clock system and adjust any hours as required for payroll processing at Head Office
  • Administer the company phone program; ensuring that all phones are appropriately assigned and being used appropriately
  • Prepare transfer paperwork for inventory
  • Handle all incoming service requests by both current and new customers.
  • Prioritize calls according to need and concern
  • Enter data in computer system and keep logs and records of calls, activities and other information
  • Create work orders and delegate to Service Technicians by issuing, prioritizing and managing their workload for fast and effective delivery of services.
  • Review completion of work orders to ensure proper billing for duration and parts.
  • Assist with creating invoices to give customers and authorizing credit card payments
  • Following up with customers for late or missing payments
  • Communicating effectively with peers, internal and external customers on the status of service work and all other related items
  • Directing customers to the appropriate product area
  • Answering customers questions with regards to their purchase
  • Assisting customers with their purchase
  • Periodic inventory counts
  • Filling in for cashier
  • Answering phones, taking messages and directing calls
  • Additional duties as required


Required Skills

  • Completion of post-secondary education in management or related discipline; approximately 2 years’ experience with relation to retail or administration or any other suitable combination of experience and education.
  • 1 year minimum of retail sales experience
  • 1 year minimum or dispatching experience
  • ability to work in a high volume and fast paced environment
  • excellent verbal communication skills ( English)
  • computer literacy ( Windows, for some positions Excel and Word)
  • confidence, outgoing personality, commitment to client care
  • flexibility, ability to adjust schedule on a short notice
  • demonstrated good work ethics
  • Exceptional administrative skills
  • Previous experience in the pool and spa industry is an asset

How to Apply:

By Fax: 416-6654699

By Email: reply to this ad

Please submit your resume with position title in subject line.

We thank all interested candidates; only those selected for and interview will be contacted.

International Pool and Spa Centers values the diversity of people and communities and is committed to excellence and inclusion of all. We are committed to an environment that is barrier free. We are an Equal Opportunity Employer (Minorities/Women/Veterans/Disabled) are welcome to apply. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation