Consultant, Market & Client Intelligence

  • Blake, Cassels & Graydon LLP
  • Toronto, ON, Canada
  • Jun 07, 2019
Full time Consultant Legal Marketing

Job Description

Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, is currently hiring for a Consultant, Market & Client Intelligence, as part of the Intelligence team in the Client Relations & Marketing department in our Toronto office. This position will report to the Director, Intelligence.

The Intelligence team has an integral part in advancing the Firm’s knowledge of our clients and key markets. The team brings together internal and external data and information, often seemingly unimportant and unrelated, to derive insights, identify opportunities and competitive threats, and support strategic decision making. The team provides seamless service to business development professionals and lawyers across all our offices, with an emphasis on quality, responsiveness, innovation and actionable insight.

This position is multidisciplinary, bringing together the allied areas of business development research (BD), business intelligence (BI), competitive intelligence (CI) and market intelligence (MI). You will have knowledge of each area and have strong skills in research, data analytics, technology and project management. You must be acutely aware of global events in the context of the Canadian market as well as understand the rapidly changing dynamics of the legal services market.

Primary responsibilities of the position include, but are not limited to:

  • Executing on strategic research and analytics projects to support client initiatives, new business initiatives, strategic projects and billable client matters
  • Researching companies, providing relationship intelligence, analyzing market information, conducting competitive analysis, studying our client base (using various quantitative/qualitative metrics) and undertaking data analytics
  • Researching and manipulating data to concisely summarize and convey findings
  • Maintaining checklists/templates/databases
  • Collaborating on firmwide data, analytics and technology projects
  • Providing cross-training to team members and reviewing research and technology resources



  • Degree in Business, Analytics, Information Science or equivalent
  • Minimum of five years of experience in a similar role


  • Competitive/market intelligence certificate preferred
  • Business analytics certificate preferred
  • Bloomberg or Refinitiv Eikon certificate preferred
  • Legal or professional services experience is preferred
  • Working knowledge of BD/BI/CI/MI concepts and strong business acumen
  • Intellectually curious but understands the broader business perspective
  • Ability to practically apply qualitative/quantitative and primary/secondary research methods
  • Maintains an agile analytical tool kit and knows when to apply the kit to projects
  • Capable of developing industry knowledge very quickly based on business requirements
  • Technologically savvy and has an inner geek in experimenting and adopting new technology
  • Loves working on collaborative teams and being involved with transformative projects
  • Innovative and loves to develop creative solutions to business challenges
  • Wants to continuously learn, improve processes/deliverables, drive efficiency and promote lean thinking
  • Works well with ambiguity and shows initiative
  • Expert knowledge of Microsoft Excel (Power Pivot), Word, Power BI, Azure AI

How to Apply:

To apply for this position, please submit your application and include your cover letter and résumé directly to our application portal.

Blakes wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted.

Who We Are:

At Blakes, we care about our people. We are committed to providing exceptional experiences for not only our clients, but also our employees by fostering an open and inclusive workplace culture. As a winner of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers awards, we understand the importance of fostering an environment that brings out the best in each person. Our success as a firm starts with the hiring, development and retention of top talent.

Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities and cultures.

The Firm provides accommodation for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.