Holiday Inn Toronto International Airport

At Holiday Inn® we want our guests to relax and be themselves which means we need you to:

  • True Attitude – by being natural, professional and personable in the way you are with people
  • True Confidence – by taking notice and using your knowledge so that you are prepared for anything
  • True Listening – by being thoughtful in the way you welcome and connect with guests
  • True Responsiveness – by showing initiative, taking ownership and going the extra mile
Holiday Inn Toronto International Airport Etobicoke, Toronto, ON, Canada
Nov 13, 2018
Part time
Job Overview Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction. Duties and Responsibilities Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc. Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. Report to supervisor needed repairs or unsafe conditions. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Maintains linen cart and supplies neat and organized to department standards. Maintains security of equipment, keys and supplies issued each day. Report, turn in, and/or log all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other departments. May regularly assist with deep cleaning projects. May have turndown duties. Perform other duties as assigned. In carrying out your duties you will follow all Company and IHG Brand Standards Qualifications and Requirements Basic reading, writing, and math skills. Some housekeeping experience Friendly and hospitality focused Attention to detail Ability to work under pressure in a fast paced, stressful environment Organizational skills Team work Problem solving