Pathway Community Services Ltd.

Who We Are

Since its inception and subsequent incorporation in 2006 Pathway Community Services Ltd. (PCSL) has developed and managed programming specifically focused on the support of individuals with diverse needs, within our communities.

PCSL currently offers comprehensive, flexible, and individual-centered services to children and youth,  in Metro Vancouver, British Columbia. We promote healthy development for high risk/special needs children and youth. We also provide safe placements for those in care and innovative support to their families and relevant networks.

PCSL offers a variety of residential and community supports that are tailored to the needs of each individual. PCSL is highly sensitive to an individual’s developmental, physical, and intellectual abilities. We strive to work within an individual’s capacities while encouraging a sense of self-worth and autonomy. We support children and youth with neuro-behavioural disorders resulting in significant impairment in various areas of social functioning.   Our goal is to provide services as a part of a comprehensive network of support.  We strongly believe that all humans thrive and grow when they are welcomed as part of a community that exists outside of their home. We believe this growth continues as one acquires skills and abilities in a safe, and rewarding manner. Ultimately our goal is to strengthen an individual’s development through personal mastery with experience, support, and encouragement

PCSL has a demonstrated and recognized history of working successfully with children and young people that have had little previous success in care, and are clearly of high risk/need.  The result of this strength is a confidence that PCSL will not only meet the individual needs of the assigned children, young people, and families but will also exceed the expectations of the collateral organizations and natural support communities.

Key Values

– Person Centered Support
– Individualized Case Planning
– Collaborative approach with all members of individual’s network
– Emphasis on “relationship” as a key therapeutic agent
– Development of  autonomy as a skill
– Promotion of  multi-generational and cultural heritage
– Ongoing education, support and supervision of our team members


Pathway Community Services Ltd. Vancouver, Richmond
Oct 23, 2018
Full time
Responsibilities: To assist with the day-to-day operations of the residence as well as the implementation of the individual plan of care. To provide a safe, structured, educational and developmentally appropriate home environment that promotes a sense of well-being, self-confidence, belonging and independence for the individual. Collaborates with the individual, their families and other professionals to pro-actively promote opportunities for inclusion in both the community and the individual’s home life . The role includes the requirement to work in a stressful environment often supporting individuals in crisis situations. Managing emergency situations is an ongoing expectation. Evening and weekend work is required. It is expected that all staff will demonstrate knowledge of, and follow the policies and procedures of Pathway Community Services Ltd. Requirements: RESPONSIBILITIES & ACCOUNTABILITIES 1. Individual Care Provide assistance to the individual with: development of their sense of independence building life skills full inclusion in the greater community introduction into the workplace (where appropriate) development and evaluation of all goals and objectives in collaboration with the greater team Assist in the implementation of the individual’s care plan To provide the individuals with a wide variety of opportunities and support strategies designed to promote personal growth and development and skill acquisition. To conduct appropriate safety/risk analysis with the individual and their network when appropriate. Plan and provide service delivery to individuals including implementation of recreational, social, educational and job activities, designed to meet the developmental and intellectual needs of the individuals. Create a comfortable and enjoyable environment Monitor individual’s progress, and provide support, as well as discuss any issues with the individual and his/her support team. Provide input on the individual’s skills, strengths and needs, and to provide input for evaluation of the effectiveness of treatment programs by monitoring individual’s behavioural changes and responses to interventions. Supports the individual in the learning of daily life skills (as appropriate) such as cooking, washing dishes, cleaning up after themselves, etc May need to provide direct or “hand over” support in some areas of daily living. Assists with keeping individual’s personal inventory current Maintain awareness of any problems (medical, behavioural or other) experienced by the individual and then to inform the direct Supervisor . Assist with preparation of individual for outings, including weekend trips home where travel, clothing and medical supplies need to be planned and organized. May be required to transport and accompany individuals to various appointments, by public or private transport Depending on the special needs of the individual served by the program, may participate in day programs/summer day program with the individual Act as a liaison with the community and promote/encourage community involvement. Continuously provide the individuals with a variety of community participation options in order to promote meaningful choices and valued community participation Establish a rapport with the community and community agencies. Act as an appropriate role model for the individuals while they are participating in community activities. To communicate with the individuals in their chosen communication styles. This includes daily schedules, work routines, and support strategies. Strongly advocate for individuals in care when they are not able to do so themselves. 2. Home Operations Follow protocols and procedures outlined in the individuals’ care plans, and Health Care Plans. This includes, but is not limited to all reference to seizure support, allergies, lifting and transferring, etc. Demonstrate knowledge of, and follows through with emergency protocols. Conduct monthly emergency drills Ensure that the house is always clean and tidy for individual’s, staff and other visitors, meeting all community standards Assist with preparation of all meals and menu planning for individuals using Canada’s Food Guide as a reference Be responsible for maintenance, safety and repair of the residence. Ensure that the direct Supervisor is advised of any relevant developments that affect the individual or the home 3. Medication Administer medication to individuals as per policy and procedures manual and doctor’s orders. Ensure that all medication documentation and protocols are observed. Ensure the safe storage of all medication, as per house protocols 4. Reporting Maintain accurate reports and records on all individuals. Maintain accurate documentation pertinent to the home Ensure that all required documentation is completed at the end of each shift pattern Report and discusses case planning and concerns with the Primary Caregiver. 5. Communication Maintains relationships and ongoing open dialog with all team members, individuals and their immediate networks, PCSL management, and members of the community. Adheres to professional standards and observes PCSL’s Code of Conduct when communicating with individuals, co-workers, and other professionals Seeks and accepts feedback and direction from his/her supervisor in a positive manner 6. Other Perform other duties as may be assigned from time to time by the direct Supervisor/ Manager If working a 24 hour shift, to be available and willing to adjust and actively be involved in the support needs of the individuals in the residence. KNOWLEDGE, SKILL AND ABILITIES REQUIRED 1. Education & Background 1-3 years previous work in a similar environment Certificate and/or degree in the Social Services or related field an asset Experience in application and understanding of behavioural support plans 2. Skills Excellent interpersonal and communication skills Time management and general organizational skills Ability to work with others Ability to work independently Insight into individual’s needs and specific challenges Class 5 driver’s license preferred Experience with phase escalation cycles Experience accessing community resources Experience in collaboratively working with a wide collateral service net Ability to consistently follow and implement all plans of care Ability to be a strong advocate Work collaboratively with all members of the team and wrap around services 3. Personal Traits Self Motivation / Initiative / Self directed Proactive Analytical in Thinking (Diagnostic in approach) Organized Influential Team Player Kind, Insightful Commitment and good work ethic