Optima has been focused on providing the highest level of Contact Centre service on behalf of leading national corporations for over 25 years. We are always willing to consider applications from enthusiastic and determined candidates, who are committed to personal growth and development and can represent valued clients with uncompromising quality and service.
One of the main reasons our clients remain with us long-term is that the same Optima communicators are working with their customers long-term as well. At Optima, we make sure this continuity leads to learning, which in turn leads to better business results. Good communicators are hard to find, so when we get them, we do our best to keep them. Many of our people have been with us for more than 10 years, some from the day we first began!
We provide the training but it’s our people who provide the passion. This is passion tempered with the critical human nuances that get sales results. We’re dedicated to providing exceptional customer service, telemarketing and business development solutions across our three locations, Toronto, Whitby Ontario and Montréal, Québec.
Our people make the difference, and this is one reason why we have devoted ourselves to cultivating growth and motivation in the workplace, to keep pushing our employees in the right direction.
Come join our winning team and find your exciting new career with us!