Gain Group

The GAIN Group on Vancouver Island is synonymous of quality, service and operational excellence. Clients and enthusiasts, from brands like Alfa Romeo, AMG, Audi, BMW, Maserati, Mercedes-Benz, MINI, Porsche, Sprinter, smart, Subaru and Volkswagen, are accustomed to the unparalleled level of service and the expertise present in every part of the group. It is our goal to give each enthusiast the feeling of owning something special. Our sincere desire is to protect their investment for the long term.

In 2018, the GAIN Group acquired both Rudi & Company and Coachwerks Automotive Restorations to now be branded under one roof as Coachwerks Restorations.  Together, they will set a new benchmark within the classic automotive world of restorations that will be comparable to the best in the world.   Combined with that of our other businesses, GAIN Group will now offer an unprecedented combination, allowing clients and visitors something truly spectacular, here on Vancouver Island.

Passion is part of everything we do and as a result, we are able to bring that same passion into each and every part of our business.

Gain Group Nanaimo, BC, Canada
Oct 26, 2018
Full time
Build your career in beautiful Nanaimo, BC Experience the German engineering, performance, quality and exceptional value BMW provides and be a part of our team to help spread that joy to others.  Do you like problem solving?  Are you a go getter who sets goals just so you can celebrate your successes afterwards? If you've answered yes to the above, we would love to meet you! The Fixed Operations Manager oversees not only the service department, but also the parts department.  He/she is responsible for the reputation, efficiency and profitability of these departments.  How we attract the best of the best to join the GAIN Team: We invest in you! We value your lifestyle and work life balance Competitive compensation & group health benefits Career development and advancement opportunities Vehicle purchase & service Incentives Employee Discounts at our Villa Eyrie Resort and Vancouver Island Motorsport Circuit Responsibilities : Monitor the performance levels of the service and parts departments compared to daily targets and offer guidance on how to achieve targets with combined efforts Hold service and parts advisor meetings to focus the average on labor sales and parts sales  Strategize with sales manager on how to enable parts and service to meet accessory and boutique targets per new car sold Plan with Parts Manager the fast moving, parts ordering, pre pick and special order process to make sure parts are in stock for each repair at the right time without delay Train Parts Advisors to be the back-up of Service Advisors for coverage but also for tasks like calling clients if advisors are not able to sell work and parts Requirements: Supervise Service and Parts and make decisions that are beneficial to sales and service, and ultimately for the dealership, the brand, and of course the client Post-secondary diploma in a related field preferred Two years related experience and / or training Ability to read, analyze and interpret financial reports Previous knowledge of overall automotive operations and management Must be able to provide the highest quality customer service in an honest, professional and efficient manner A background check and driver’s abstract report will be required
Gain Group Nanaimo, BC, Canada
Oct 26, 2018
Full time
Build your career in beautiful Nanaimo, BC Are you looking to join a fun an energetic team?  Do you have a passion for automotive and a desire to learn all that BMW Nanaimo has to offer? BMW Nanaimo is excited to announce that we have a rare opportunity for a Parts Manager to join our amazing team. Experience the German engineering, performance, quality and exceptional value BMW provides and be a part of our team to help spread that joy to others.  Do you like problem solving?  Are you a go getter who sets goals just so you can celebrate your successes afterwards? If you've answered yes to the above, we would love to meet you! How we attract the best of the best to join the GAIN Team: We invest in you! We value your lifestyle and work life balance Competitive compensation & group health benefits Career development and advancement opportunities Vehicle purchase & service Incentives Employee Discounts at our Villa Eyrie Resort and Vancouver Island Motorsport Circuit Responsibilities (include but are not limited to): Forecast and develop operational goals for parts department Manage the parts department team by tracking daily attendance and promoting and maintaining excellent customer service and employee satisfaction Provide professional coaching with the parts team in a positive and constructive manner Able to accomplish objectives through the use of proper purchasing procedures, inventory control, and staff utilization. Follow-up and ensure all parts and service invoices are closed and paid Handle customer complaints immediately and according to the dealership’s guidelines Assist in all sales channels of the parts department, including answering phones, back counter sales, front counter sales, and wholesale sales Assist in all aspects of promoting accessories and parts sales and assisting in creating promotions and events, such as the garage sale, and marketing concepts to create greater sales, gross profit and CSI with all clients Assist with all manufacturer programs and be knowledgeable of various warranty programs Ensure all month end numbers and reports are completed accurately and sent in by set deadlines Attend Managers meetings Good command of English language required (both written & spoken) as to be able communicate effectively with our customers, technicians, dealers and manufacturers in technical terms. Requirements:   Must have at least 2 years Automotive Service Management or Assistant Service Management experience Ability to operate the department at a profit according to the dealership guidelines Ability to process data entry, with high attention to detail and accuracy Must be able to work well with others as a partner and mentor Self-starter, organized, information-seeking Tireless and creative in the search for solutions to the challenges of high customer expectations Ability to maintain composure and work effectively in a fast-paced environment Must be able to provide the highest quality customer service in an honest, professional and efficient manner Computer skills are an asset
Gain Group Nanaimo, BC, Canada
Oct 26, 2018
Full time
Build your career in beautiful Nanaimo, BC Are you looking to join a fun an energetic team?  Do you have a passion for automotive and a desire to learn all that BMW Nanaimo has to offer? BMW Nanaimo is excited to announce that we have a rare opportunity for a Service Manager to join our amazing team. Experience the German engineering, performance, quality and exceptional value BMW provides and be a part of our team to help spread that joy to others.  Do you like problem solving?  Are you a go getter who sets goals just so you can celebrate your successes afterwards? If you've answered yes to the above, we would love to meet you!   How we attract the best of the best to join the GAIN Team: We invest in you! We value your lifestyle and work life balance Competitive compensation & group health benefits Career development and advancement opportunities Vehicle purchase & service Incentives Employee Discounts at our Villa Eyrie Resort and Vancouver Island Motorsport Circuit Responsibilities : Maintain highest possible standards of workmanship; advise technicians of dealership CSI on a monthly basis Performs service advising when required Oversees warranty procedures and policies Ensures health and safety requirements are met and followed Ensure the technicians efficiency and productivity reaches standard levels Perform other related duties as assigned Think strategically and develop operational goals for service Requirements : Must have at least 2 years Automotive Service Management or Assistant Service Management experience Ability to operate the department at a profit according to the dealership guidelines Must be able to provide the highest quality customer service in an honest, professional and efficient manner Computer skills are an asset A background check and driver’s abstract report will be required
Gain Group Nanaimo, BC, Canada
Oct 26, 2018
Full time
Mercedes-Benz Nanaimo is growing and we are looking for an experienced Van Technician to join our progressive and growing team. The successful candidate will be part of a great team of one of the best automotive brands in the world in one of the best cities in Canada. As a  Technician with GAIN Group, you will enjoy working in state of the art facilities with the latest equipment and technology. A career within the GAIN Group means you’ll enjoy: Competitive Compensation & Group Health Benefits A Great Work Life Balance Continual in-house and Manufacturer Training Career Development and Advancement Opportunities Vehicle Purchase & Service Incentives Footwear Allowance Tool Allowance Toolbox provided Employee Discounts at our Villa Eyrie Resort and Vancouver Island Motorsport Circuit Fun & Supportive Culture with quarterly team building activities Responsibilities: Provide excellent quality service of all mechanical and electrical repairs Must have the ability to perform complex electrical and mechanical diagnosing Provide the best quality service to all customers by having a high level of communication skills and to work in a team environment Review work orders and discuss work with supervisor and or foreman Inspect motor in operation, road test motor vehicle, and test automotive systems and components using computerized diagnostic and other testing devices to diagnose and isolate faults Repair or replace mechanical units or components using hand and or power tools Qualifications: Red Seal Journeyman Ticket Must have a spotless criminal record check, valid BC driver's license and a clean driver's abstract Must have initiative, drive and an attitude to achieve service targets while maintaining high levels of client satisfaction Computer skills are an asset