UBREAKIFIX

uBreakiFix fixes electronic devices. At uBreakiFix we are obsessed about gadgets and gizmos. We’re the folks standing in line on launch day waiting for the latest smartphone or gaming console.We love all things tech. This is a heaven for technophiles, math nerds, gamers, sports nuts and pop culture fanatics. It’s where some of us break stuff in the name of science while others research and develop new strategies and techniques to fix them. uBreakiFix is the fastest growing company in our field and we’d love to have you on our team.

UBREAKIFIX 1217 Main Street East, Hamilton, ON, Canada
Nov 01, 2018
Full time
NEW LOCATION COMING SOON TO HAMILTON! At   uBreakiFix   we’re for supporting you on a journey to a rewarding career. Since its inception in 2009, uBreakiFix has grown to more than 400 stores in North America and we're currently looking for new members to join our team and continue our success and expansion! Who We Are: We’re the master menders, the resurrections of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience. We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken tablets, but we get our satisfaction from helping out people who lost their connection to the tech world. What We Are Looking For: A people-person, someone who enjoys enlightening the experience of our customers who are worried about their electronics; Knowledge and passion for the tech industry, or at least someone who appreciates it; Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company; Someone with dedication and a hardworking nature; and Someone with willingness to learn the skills to repair, communicate and make a difference in someone’s day! What Will You Do... Serve customers and deliver exceptional service throughout using our point of sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates; Identify needs and provide tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit; Diagnosing and performing repairs on various electronics (i.e. computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed uBreakiFix quality standards; Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and Contribute to team’s sales results by learning, understanding, and engaging in store performance metrics. What We Offer: $14.00/hour; annual salary increases pending positive performance reviews; Bonuses through our Sales Incentive Program; Benefits after six (6) months of employment; Opportunity for internal career growth; and Development and coaching opportunities to build on technical skills and knowledge. Must Have: Minimum of six (6) months sales experience is considered an asset, preferably in the telecommunications industry; Proven customer service skills, as well and excellent communication skills; Drive and motivation to meet sales goals; Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) *No prior repair experience is necessary and all training is provided! Eagerness to learn and determination to succeed; and Passion to work in a team and fast-paced environment; Required Education : High school or equivalent. uBreakiFix is the fastest growing Company in our field and we’d love to hear from you if you are someone who will embrace the uBreakiFix brand and culture!
UBREAKIFIX Barrie, ON, Canada
Oct 22, 2018
Full time
MANAGEMENT OPENING IN BARRIE! At   uBreakiFix   we’re for supporting you on a journey to a rewarding career.   Since its inception in 2009, uBreakiFix has grown to over 400 stores in North America and we're currently looking for new members to join our team and continue our success and expansion! Who We Are: We’re the master menders, the resurrections of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience. We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken tablets, but we get our satisfaction from helping out people who lost their connection to the tech world. Job Overview Responsible for leading and managing all aspects of the store. Responsible for ensuring an excellent customer service experience for every customer. Assist in publishing creative social media content to inform and engage future and current customers of uBreakiFix and ensure their location runs smoothly and ensure sales goals are hit and exceeded. Responsibilities and Duties People Responsible for the care and supervision of employees; Establish and maintain a proactive human resource function to ensure employee motivation, training and development. Ensure each technician satisfactory completes Occupational Health and Safety training programs; Interview and make recommendations for hiring staff that fits our culture and goals; Coach staff to grow within the company (ensure low turnover). Must have a deep level of engagement with their stores. Be familiar with all store’s staff; know each store’s strengths and areas of opportunity. Must offer timely and consistent feedback on performance, repairs, behaviors etc.; strategizing with each employee on ways to improve repair and customer service skills, offering additional training where necessary; and Must perform and be able to train employees on the repair process. Operations Ensure sales goals and metrics are being met and exceeded Maintaining accurate inventory, budgets, expense reports, store presentation, staffing and proper work order use; Ensure cash deposits and work order audits are completed Ensure inventory ordering is completed Participate in Weekly Manager Meetings Manages customer escalations Perform local marketing runs; and Responsible for any other additional duties that are consistent with your position from time to time. Qualifications Post-secondary education in business management or a related field; or equivalent experience required. Minimum of six (6) months experience in a management role required. Minimum of six (6) months experience in an Electronics Technician position is an asset. Possession of strong technical/sales passion and knowledge, and be able to motivate team to be the same way. Experience in training, or assisting with development of top team members at a technician level. Ability to be flexible and adapt quickly to various directive, employee learning styles and store environments. People and development focused, while driven by business results. Strong organizational and planning skills. Strong verbal and written communicator. Solution-oriented. Ability to travel to complete marketing runs. Job Type: Full-time Salary: $33,280.00 /year
UBREAKIFIX 1217 Main Street East, Hamilton, ON, Canada
Oct 22, 2018
Full time
MANAGEMENT OPENING IN HAMILTON! At   uBreakiFix   we’re for supporting you on a journey to a rewarding career.   Since its inception in 2009, uBreakiFix has grown to over 400 stores in North America and we're currently looking for new members to join our team and continue our success and expansion! Who We Are: We’re the master menders, the resurrections of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience. We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken tablets, but we get our satisfaction from helping out people who lost their connection to the tech world. Job Overview Responsible for leading and managing all aspects of the store. Responsible for ensuring an excellent customer service experience for every customer. Assist in publishing creative social media content to inform and engage future and current customers of uBreakiFix and ensure their location runs smoothly and ensure sales goals are hit and exceeded. Responsibilities and Duties People Responsible for the care and supervision of employees; Establish and maintain a proactive human resource function to ensure employee motivation, training and development. Ensure each technician satisfactory completes Occupational Health and Safety training programs; Interview and make recommendations for hiring staff that fits our culture and goals; Coach staff to grow within the company (ensure low turnover). Must have a deep level of engagement with their stores. Be familiar with all store’s staff; know each store’s strengths and areas of opportunity. Must offer timely and consistent feedback on performance, repairs, behaviors etc.; strategizing with each employee on ways to improve repair and customer service skills, offering additional training where necessary; and Must perform and be able to train employees on the repair process. Operations Ensure sales goals and metrics are being met and exceeded Maintaining accurate inventory, budgets, expense reports, store presentation, staffing and proper work order use; Ensure cash deposits and work order audits are completed Ensure inventory ordering is completed Participate in Weekly Manager Meetings Manages customer escalations Perform local marketing runs; and Responsible for any other additional duties that are consistent with your position from time to time. Qualifications Post-secondary education in business management or a related field; or equivalent experience required. Minimum of six (6) months experience in a management role required. Minimum of six (6) months experience in an Electronics Technician position is an asset. Possession of strong technical/sales passion and knowledge, and be able to motivate team to be the same way. Experience in training, or assisting with development of top team members at a technician level. Ability to be flexible and adapt quickly to various directive, employee learning styles and store environments. People and development focused, while driven by business results. Strong organizational and planning skills. Strong verbal and written communicator. Solution-oriented. Ability to travel to complete marketing runs. Job Type: Full-time Salary: $33,280.00 /year
UBREAKIFIX Barrie, ON, Canada
Oct 22, 2018
Full time
At   uBreakiFix   we’re for supporting you on a journey to a rewarding career.   Since its inception in 2009, uBreakiFix has grown to more than 400 stores in North America and we're currently looking for new members to join our team and continue our success and expansion! Who We Are: We’re the master menders, the resurrections of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience. We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken tablets, but we get our satisfaction from helping out people who lost their connection to the tech world. What We Are Looking For: A people-person, someone who enjoys enlightening the experience of our customers who are worried about their electronics; Knowledge and passion for the tech industry, or at least someone who appreciates it; Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company; Someone with dedication and a hardworking nature; and Someone with willingness to learn the skills to repair, communicate and make a difference in someone’s day! What Will You Do... Serve customers and deliver exceptional service throughout using our point of sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates; Identify needs and provide tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit; Diagnosing and performing repairs on various electronics (i.e. computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed uBreakiFix quality standards; Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and Contribute to team’s sales results by learning, understanding, and engaging in store performance metrics. What We Offer: $14.00/hour; annual salary increases pending positive performance reviews; Bonuses through our Sales Incentive Program; Benefits after six (6) months of employment; Opportunity for internal career growth; and Development and coaching opportunities to build on technical skills and knowledge. Must Have: Minimum of six (6) months sales experience is considered an asset, preferably in the telecommunications industry; Ability to travel to North York and Richmond Hill; Proven customer service skills, as well and excellent communication skills; Drive and motivation to meet sales goals; Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) *No prior repair experience is necessary and all training is provided! Eagerness to learn and determination to succeed; and Passion to work in a team and fast-paced environment; Required Education : High school or equivalent. uBreakiFix is the fastest growing Company in our field and we’d love to hear from you if you are someone who will embrace the uBreakiFix brand and culture!
UBREAKIFIX 1217 Main Street East, Hamilton, ON, Canada
Oct 22, 2018
Full time
At   uBreakiFix   we’re for supporting you on a journey to a rewarding career.   Since its inception in 2009, uBreakiFix has grown to more than 400 stores in North America and we're currently looking for new members to join our team and continue our success and expansion! Who We Are: We’re the master menders, the resurrections of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience. We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken tablets, but we get our satisfaction from helping out people who lost their connection to the tech world. What We Are Looking For: A people-person, someone who enjoys enlightening the experience of our customers who are worried about their electronics; Knowledge and passion for the tech industry, or at least someone who appreciates it; Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company; Someone with dedication and a hardworking nature; and Someone with willingness to learn the skills to repair, communicate and make a difference in someone’s day! What Will You Do... Serve customers and deliver exceptional service throughout using our point of sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates; Identify needs and provide tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit; Diagnosing and performing repairs on various electronics (i.e. computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed uBreakiFix quality standards; Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and Contribute to team’s sales results by learning, understanding, and engaging in store performance metrics. What We Offer: $14.00/hour; annual salary increases pending positive performance reviews; Bonuses through our Sales Incentive Program; Benefits after six (6) months of employment; Opportunity for internal career growth; and Development and coaching opportunities to build on technical skills and knowledge. Must Have: Minimum of six (6) months sales experience is considered an asset, preferably in the telecommunications industry; Ability to travel to North York and Richmond Hill; Proven customer service skills, as well and excellent communication skills; Drive and motivation to meet sales goals; Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) *No prior repair experience is necessary and all training is provided! Eagerness to learn and determination to succeed; and Passion to work in a team and fast-paced environment; Required Education : High school or equivalent. uBreakiFix is the fastest growing Company in our field and we’d love to hear from you if you are someone who will embrace the uBreakiFix brand and culture!