5 Telecommunications jobs

Hiring a Customer Service Representative in Mississauga Day Shift: 8:00am-5:00pm We are looking for a full-time customer service representative who has knowledge of the telecommunications and/or wire and cable industry as well as being reliable and customer friendly. The customer service representative should also be self-motivated and energetic as this is a growing company in Mississauga. Responsibilities Maintaining strong customer relationships and providing outstanding customer service while driving sales in a prompt, efficient, and courteous manner. Servicing the customer from order request, stock and pricing check, data entry, to delivery. Perform customer service/inside sales functions including order fulfillment, product sourcing, tracking, and constant communication with your customers. Where necessary, coordinate shipping with warehouse staff. Maintain and accurately update various reports and files for customers. Help the sales team to develop new opportunities in existing accounts by researching and identifying potential needs, preparing quotations, and helping to create new opportunities for growth. Required Qualifications Strong working knowledge of Microsoft Office, Excel, and Word Excellent data entry skills with strong attention to detail Strong organizational skills and ability to multi-task Knowledge of the Telecommunications and/or Wire & Cable Industry would be an asset Excellent interpersonal and communication skills (both verbal and written), and professional telephone manner are required ***Bilingualism (English / French) would be a great asset, although not essential***

Technical Service Advisor Our client has been recognized as offering the best customer support in the industry, and there are thousands of reasons why: our customer service advisors. They’re inquisitive, technical problem solvers, and great listeners. Are you? Do you like the way it feels when you help others? As a Technical Service Representative, you will support people who contact us for help, you will be their human connection: friendly, attentive, and real. You will answer questions about our client’s products and services, enriching customers’ lives by helping them access the wonder they’ve come to expect in the product. Every time you save a customer’s day, you will be astonished at what it does for yours. Are you a problem solver that easily connects with customers? Are you fanatical about the customer experience you provide? Do you enjoy exceeding expectations with your guidance, knowledge, and a real passion for technology? We provide a 1-year training program, so you can move from Tier 1 support and increase your knowledge and experience to get to Tier 2, with each change you will see an increase in your hourly wage and incentive. We bring everyone in as an advisor and look to invest in your future with us, we are recruiting around 1 team leader a month as well as roles in Training and Quality. If this sounds like you, you could be the next great advisor with Concentrix Burnside where we’re committed to helping employees explore their potential. Key Qualifications: Minimum 1-year customer service expertise or proven technical ability Experience supporting customers via phone, e-mail, chat Passion for customer service and ownership of the customer experience including comprehensive issue resolution Able to effectively tailor communication and style to differing audiences Able to self-manage and work independently in a fast-paced, constantly changing environment Thrives on a team where expertise is shared, and feedback is welcomed Effective time management including ability to multi-task, organize and prioritize Able to research and grasp technical information across multiple tools while talking with customers Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges Additional Requirements: Available to attend 6 weeks of training on a schedule that may include weekends Flexible to work between the hours of 9am-9pm 7 days a week, 364 days of the year. Including weekends and holidays, with the possibility to flex up or down hours depending upon business needs Successful completion of a pre-employment assessment and background check Successful completion of initial training Ability to meet minimum typing speed of 25 WPM while talking with customers Excellent verbal and written communication skills About our Campus: Above average starting wages $16 an hour to start, no strings attached Free gym access Free refreshments and fruit daily SLIDE Natural Light Community Garden Walking paths Apply today and be the next best advisor; www.concentrix.com burnsiderecruiting@concentrix.com                                                                   WE ARE DIFFERENT BY DESIGN™ Job Type: Full-time Salary: $16.00 to $18.00 /hour

Description About our team   Koodo Mobile is a wireless provider that offers people a fair, simple and affordable way to communicate. Koodo Mobile is a straightforward approach to wireless service. No bells, no whistles, just the things people need like talk and text. Add that to a transparent and honest way of doing business, and we are the smart alternative.   Koodo Mobile is an exciting place to work. We're looking for people who are transparent, speak straightforwardly and have a positive attitude. We believe you'll find Koodo Mobile a refreshing, challenging and rewarding place to work. Join the Koodo Team today!            The Deal Flexible scheduling and competitive pay, plus commission and incentives Discounts on the coolest and newest wireless technology Health benefits and wellness at work Pension and share purchase plan Learning and development opportunities A respectful workplace that is involved in the community Recognition programs and career excellence rewards   Qualifications   The Skills Passionate about outstanding customer service Motivated to meet sales goals Comfortable with technology Love to work in a team and a fast-paced environment Got a year or two of retail sales or customer service experience

Description   Do you share our passion for: Advocating for our customers’ needs Creating a personalized experience Genuinely display humanity in every customer interaction Exceptional communicator – listen, honest and clear Get things done by leveraging each other’s unique talents across TELUS Communications Proactively adapt to meet the changing needs of our customers The opportunity  We're looking for a leader. No ordinary leader, but one that can inspire, coach and develop team members, drive sales and ensure our clients always have an exceptional experience.  As an assistant store manager, it's your responsibility to make sure that the store always looks good, supports our brand and meets its goals. You know the action is on the sales floor, where you coach your team members to achieve their goals. You lead by example and always create an environment where team members feel valued, can grow and function well as a team. This is no ordinary job. It demands both enthusiasm and confidence at the same time, as well as passion for the latest wireless technology and achieving great results.  The perks Competitive pay, plus store performance bonuses and incentives Discounts on the coolest and newest wireless technology Health benefits and wellness at work, like massage therapy and fitness memberships TELUS pension and share purchase plan Learning and development opportunities to take your career to the next level A respectful workplace that is involved in the community Recognition programs and career excellence rewards Qualifications   Do you have what it takes? Excited to demonstrate your polished communication, leadership, and time management skills Motivated to work in a dynamic and fast-paced team environment Flexible to work day, evening and weekend shifts, based on business needs Comfortable with technology Have two-to-three years of progressive retail sales or customer service experience and at least one year of management experience University degree/college diploma (especially with a focus on business/management) is an asset Then apply online today and connect yourself to a fun job with tons of career possibilities. Who is TELUS?  We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.  Our competitive consumer offerings include wireline, wireless, internet and Optik TV™.  We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions. Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Description   Do you share our passion for: Advocating for our customers’ needs Creating a personalized experience Genuinely display humanity in every customer interaction Exceptional communicator – listen, honest and clear Get things done by leveraging each other’s unique talents across TELUS Communications Proactively adapt to meet the changing needs of our customers The perks Flexible scheduling and competitive pay, plus commission and incentives Discounts on the coolest and newest wireless technology Health benefits and wellness at work, like massage therapy and fitness memberships TELUS share purchase and pension plan Learning and development opportunities A respectful workplace that is involved in the community Recognition programs and career excellence rewards   Qualifications   Got what it takes? Passionate about outstanding customer service Motivated to meet personal and store sales goals Comfortable with technology Love to work in a team and a fast-paced environment Got a year or two of retail sales or customer service experience Then what are you waiting for? Apply online today!   Who is TELUS?   We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.  Our competitive consumer offerings include wireline, wireless, internet and Optik TV™.  We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.   Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.