10 Customer Service jobs

Who we are? Conveniently located in downtown Montreal, Evolocity Financial Group is a financial technology company that offers small and medium-sized businesses alternative lending. In December 2018, Evolocity and OnDeck announced an agreement to combine their Canadian operations to create a leading online platform serving small businesses in Canada. In April 2019, the transaction successfully closed, officially establishing OnDeck Canada as one of Canada’s largest online lenders to small business. Evolocity uses data aggregation from hundreds of data points along with business credit scores and bank statements to evaluate the financial health of small and medium sized businesses. Using this we efficiently deliver cashflow solutions in a market underserved by the major banks. Through the Evolocity platforms, small businesses can obtain affordable loans and merchant cash advance in a much more convenient and customer-friendly way. Get paid to: Educate and inform business financing solutions to SMB’s across Canada through cold calling Support Business Development: generate qualified leads Respond to prospective client’s questions What are the hours? Full time: 35 hrs/week Monday – Thursday: 9:30 am to 5:30 pm Friday: 9:00 am to 4:30 pm Do you have what we're looking for? Sales savvy individual with prior business-to-business sales experience Bilingual, spoken English and French (an asset) Professional with excellent communication skills and phone etiquette Self-motivated, thrive in a rewards-based environment Quick learner Why you should work for us? Achieve your weekly objective and get Friday off - PAID! Achieve your daily objective and get the rest of the day off - PAID! Be part of an evolving organization Be part of a highly skilled team Work with people that love what they do Be part of a fun and modern company culture Work in our recently renovated downtown Montreal location (our amazing views can’t be beat!) Great employee perks (flexible working arrangements, social events, yoga, fitness corner, employee lounge, Dispatch coffee - just to name a few)

CLEK Staffing Services is a locally owned and operated full-service firm that provides specialized expertise and personalized service throughout the Niagara Region. We offer temporary to permanent work for a variety of industries, including those looking for seasonal or short-term work. We welcome you to join the CLEK team! Currently seeking 20+ new employees in the St Catharines, Niagara Falls, Grimsby, and Beamsville areas! Our multiple locations are seeking candidates with general administrative and reception experience including answering phones, emails, correspondence, filing, customer service, greeting clients and customers, supporting various departments and scheduling meetings. Salary: $14 to $23/hour                                                          What’s in it for you? Great new opportunities A foot in the door at big companies Weekly pay 4% vacation paid weekly  

We’re all about the craft. KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial and military customers worldwide. Launched in 1970 out of British Columbia’s beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to a 1,000 strong, highly skilled workforce. Our passion for our craft fuels every project we touch. JOB OVERVIEW Do you provide great customer service and have experience in the retail, food or beverage industry? Bring these skills to our Hangar Support position! This role assists our internal customers with request involving parts, materials or tools. Applicants will need to demonstrate an ability to work under pressure while maintaining positive customer interactions. Hangar Support consists of three roles: Customer Support, Materials Support and Production Support. Each employee starts as Customer Support but can be cross-trained in all three positions to determine the best fit. CUSTOMER SUPPORT The Customer Support role is team-oriented and requires a collaborative attitude. Teams average between 8-10 people and serve our internal customers. To perform Customer Support duties, you will need moderate computer skills and a willingness to learn the company-based systems. Once comfortable in the Customer Support role, you can be trained in one or both of the following roles: MATERIALS SUPPORT This role is responsible for sourcing and ordering aircraft materials requested by our Aircraft Maintenance Engineers (AME). Materials Support acts as a liaison between the Purchasing Department and the AME’s to gather information on the status of parts and forecast the progression of the project. To do this, you will create daily reports using Microsoft Excel. Once received, the material needs to be organized for current or upcoming projects. In this role, every day will be different! PRODUCTION SUPPORT Creating and maintaining project records, controlling legal documentation for an aircraft, entering data in accordance with Transport Canada regulations, and generating daily customer reports for on-site customer representatives. The Production Support role is largely administrative and will appeal to those who prefer a structured work environment. REQUIREMENTS · Completion of High School · Prior customer service experience · Ability to work under pressure and maintain positive customer service · Knowledge of MS Office, Point of Sale (POS) systems or DOS programs an asset · Ability to work and communicate well with a team · May need to cover in the other roles as required HOURS OF WORK Support counters are open 6 am to midnight from Monday to Friday and from 6 am to 5:30 pm on Saturday and Sunday. All Hangar Support staff are expected to work different rotation. All rotations are 80 hours per two weeks guaranteed. LAUNCH YOUR CAREER The Hangar Support position starts at $14.18/hour and is subject to bi-annual performance and wage reviews. An employee can increase their wage by roughly 8% each year for a 4.5-year period. After a minimum of 3 years in the role, you’ll have the opportunity to apply for the leadership role of Senior Hangar Support. If successful, the candidate would move to a higher wage bracket and be recognized as a subject-matter expert in their area, train new staff and lead a team. BENEFITS Full-Time staff benefits include (but are not limited to): · Health and Dental · Short & Long-Term Disability · Health Spending Account · Paid vacation and Personal time off · The opportunity to bank overtime · Pension matching plan and voluntary RRSP · Employee & Family Assistance Program · Free financial advice · Uniform allowance · A bonus program based on organizational performance For more information or to apply online, visit our website at www.kfaero.ca/careers  

We’re all about the craft. KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial and military customers worldwide. Launched in 1970 out of British Columbia’s beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to a 1,000 strong, highly skilled workforce. Our passion for our craft fuels every project we touch. JOB OVERVIEW Do you enjoy fixing things like cars and bikes, or working on home renovations? The Aircraft Services Technician (AST) position is ideally suited to someone who shows strong mechanical aptitude. This hands-on role is responsible for the removal, inspection and repair of aircraft interior components including seats, trims, carpet, sound proofing, lighting, cabinetry, galleys and bins. The position is an opportunity to start a career in the aviation industry, without any formal education required. The role is subject to a 4-year on-the-job training program allowing you to work towards becoming a Certified Aircraft Interior Technician, recognized by the Canadian Council of Aviation and Aerospace (CCAA). REQUIREMENTS · Completion of High School · Must be physically fit and able to work from heights · Capable of climbing ladders and stairs, working in small spaces and lifting parts up to 50 lbs · Responsible for full aircraft washing which requires working with chemicals, degreasers, respirators and latex gloves (KF Aerospace provides all personal protective equipment) · Ability to work and communicate well with a team · A valid Driver’s license · Prior customer service experience is preferred · Previous operating ground equipment experience is considered an asset HOURS OF WORK · Must be open to working a flexible schedule · Shift work including days, afternoons, weekends and occasional graveyards · All rotations are guaranteed 80 hours per two weeks LAUNCH YOUR CAREER As an AST with KF Aerospace you can start a rewarding career with a team of people who are passionate about their craft. The position starts at $15/hour with bi-annual performance and wage reviews. An employee can increase their wage by roughly 10% each year over a 4.5-year period. · You must complete 48-months of on-the-job training to request a CCAA logbook · By completing your CCAA logbook you work towards your certification · KF will pay for any fees directly associated with obtaining the certification Once these requirements are met, you are eligible for a promotion which expands your job responsibilities and moves them to a higher wage bracket. The Certified AST pay scale ranges from $21.41 (75%) - $28.55 (100%) and is subject to annual performance and wage reviews. BENEFITS · Medical and Dental Coverage · Health Spending Account · Disability, Critical Illness, and Life Insurance · Employee & Family Assistance Program · Employee Pension · Personal Time Off and much more For more information or to apply online, visit www.kfaero.ca/careers  

Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, has an immediate opening for a Procurement & Facilities Clerk to join the Procurement & Facilities department in the Toronto office. Reporting to the Manager, Procurement & Premises, the successful candidate is responsible for providing Blakes clients and employees with a safe, clean and pleasant work environment. This position is also responsible for assisting with the day-to-day requests of the Procurement & Facilities department, such as delivering, collecting and distributing mail and courier packages within and outside the Firm when requested. Primary responsibilities include, but are not limited to: Office Moves – Coordinating moves with staff and vendors (e.g., distributing moving bins, setting up furniture, updating floorplans, etc.) Procurement of Office Supplies – Sourcing out products and services for other departments, ordering and maintaining inventory of office supplies, generating purchase orders, and reconciling invoices Preventative Maintenance/Repairs and Generating Reports – Acting as the point of contact to maintain a safe and healthy work environment (e.g., conducting site inspections, monitoring work by outside vendors and contractors, etc.) Work Permits, PGA and Act as Point of Contact for Contractors – Submitting work permits/repair requests to the landlord for various outside contractors; reporting maglocks, card reader and cleaning issues to landlord; and liaising with building security to ensure duress alarms are operational Ergonomics – Responding to requests and coordinating appointments with employees/ergonomist Support – Providing coverage and assistance to the Procurement & Facilities team and lending a hand in other departments as needed   Qualifications: Education/Experience : Three to five years of experience in an office setting College/university education and/or procurement/facility-related courses would be an asset Experience with the RFP/RFI process would be an asset Previous experience in a procurement, facility services or office services environment would be an asset  Skills/Abilities : Ability to prioritize and organize tasks in a timely manner Excellent verbal, written communication and interpersonal skills, with the ability to work in collaboration with others Microsoft Office programs such as Outlook, Word and Excel; experience with procurement software, AutoCad and 2ship would be an asset   How to Apply: To apply for this position, please submit your application and include your cover letter and résumé directly to our application portal . Blakes wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted. Who We Are At Blakes, we are all about our people. We are committed to not only providing exceptional client experiences, but also fostering an open and inclusive workplace culture for legal professionals and administrative professionals. As a winner of the Canada’s Best Diversity Employers award, as well as the Greater Toronto’s Top Employers award, we know that diversity and inclusion are not simply initiatives on the perimeter of our business — they are the core of our success. We understand the importance of cultivating an environment that brings out the best in each person. Our success as a Firm starts with the hiring, development and retention of top talent. Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment comprised of people with diverse perspectives, backgrounds, identities and cultures. The Firm provides accommodation for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, has an immediate opening for a Boardroom Services Assistant to join the Boardroom Services department. Please note that this position requires moving and lifting furniture. As a Boardroom Services Assistant, you will report to the Manager, Catering & Boardroom Services.  This position will play an important role in this dynamic, fast-paced environment where communication is essential. The Boardroom Services department is a full-service client conference centre that is open daily from 7:00 a.m. to 7:30 p.m. However, hours of work will be from 11:00 a.m. to 7:00 p.m. Primary responsibilities include, but are not limited to: Ensuring that proper materials, equipment and furnishings are set up in boardrooms as per booking requests, and returning furniture and equipment to storage as required Ensuring the client conference centre is professionally maintained Setting up the Firm’s AV equipment based on best practices and meeting requirements – training will be provided Liaising with department staff to ensure rooms are prepared/set up for next-day meetings and events Qualifications: Able to lift and move up to 50 pounds according to safe lifting/moving practices Able to work effectively as part of a team as well as independently Able to prioritize tasks and manage time effectively Technical aptitude of audio and visual equipment, i.e. PCs, monitors, portable projectors, portable teleconferencing and video conferencing units Strong verbal and written communication skills Available to work overtime and weekends as required How to Apply: To apply for this position, please submit your application and include your cover letter and résumé directly to our application portal . Blakes wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted. Who We Are: At Blakes, we care about our people. We are committed to providing exceptional experiences for not only our clients, but also our employees by fostering an open and inclusive workplace culture. As a winner of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers awards, we understand the importance of fostering an environment that brings out the best in each person. Our success as a firm starts with the hiring, development and retention of top talent. Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities and cultures. The Firm provides accommodation for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Office Assistant We are looking for a hardworking, detail-oriented individual with excellent organizational and time management skills. Responsibilities :   Perform administrative support like creating reports, typing documents, updating database, maintaining appointment calendar, sending out letters, mailing magazines and subscriptions, data-entry File, organize, record invoice, retrieve records and reports Demonstrate a high level of professionalism in dealing with confidential and sensitive issues Ensure office supplies are sufficient and replenished on a daily basis; prepare inventory supplies request forms in advance Complete other projects and duties as assigned Maintain and keep the office clean and organized at all times   Minimum requirements: High school or equivalent. Experience working in an office environment Previous experience in a mail room or handling office inventory is an asset Ability to lift up to 40 pounds Strong attention to detail Ability to plan, organize and manage multiple tasks independently and meet deadlines Excellent communications skills Excellent Microsoft Office skills  

CUSTOMER SERVICE AND LOYALTY AGENT LOCATION: 5250 Decarie Boulevard, Montreal, QC, H3X 2H9 (near Snowdon metro)   You are BILINGUAL, DYNAMIC, and above all dedicated to offer an excellent customer service? As a customer service and loyalty agent, you will be responsible for providing an unparalleled service to our client-partner’s customers and all related activities tasks.    OUR BENEFITS Hourly wage of $13.50, bilingualism bonus of $0.50 Evening and weekend bonus of $0.50 for bilingual agents $500 job attendance bonus for 6 months of continuous service Several corporate advantages including 30% on cellular packages and 20% with our client-partner in telecommunication service $300 referral program (conditions apply) Social benefits (medication, dental, vision and life insurance plans) Easy access with public transportation – Snowdon Metro Station Discount on public transport - STM or RTM Possibility of cumulating additional days off Growth and advancement opportunities Free French language development program in partnership with Collège Maisonneuve YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER Flexible and full-time availability: day, evening and weekend shifts Bilingualism (French and English) Good communication skills Dynamism, diplomacy and good listening skills Good control of IT tools HERE IS AN OVERVIEW OF YOUR WORK DAY Answering inbound calls and establishing a relationship of trust with customers in a professional manner Assuring customer retention Seize opportunities to offer and sell products and services Work as a team to achieve daily goals Perform various activities related to the after-sales service You are known for your excellent customer service? Come and meet with us!  By applying for a position with GEXEL, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with GEXEL’s employment policies.   Background checks may include some or all of the following based on the nature of the position: SIN validation, Work Permit, employment verification, credit and criminal checks regarding criminal offence in connection with the position offered.  You will be notified during the hiring process which verification is required by the position.  We thank you for your understanding and wish you luck in the process.

Executive Assistant-CEO Global Travel Our client, a CEO of a reputable Construction and Development company that builds malls across the globe, is looking for an Executive Assistant. The ideal candidate must possess excellent communication and organizational skills with a can-do attitude. Must be a team player and flexible to work in a diverse team. This job is located in China and the travel expenses are paid by the employer.  Responsibilities (include but not limited to): Assist the CEO to explore global cuisine and interesting culture, and bring novel and special ideas to China Travel with the CEO to the countries all over the world to experience the national characteristics of the small-scale art performance and the taste of food, culture etc. Record video and take pictures Arrange travel itinerary plans Research and explore worldwide tourism, sports, literature, culture and art etc Requirements: Fresh Graduate Highly Organized Creative Mind Excellent communication and interpersonal skills Must be willing to travel Must possess a valid passport or any other travel document Excellent MSOffice skills Canadian citizen Conversational Spanish is an asset Perks: All expense covered-Accommodation, food, insurance, holiday round-trip airfare, bonuses.

VIPKid is looking for individuals that are high-energy, great with children, and motivated to work with children teaching English online.  Earn up to $22/hr teaching ESL using VIPKid 's online platform www.vipkidteachers.com  from the comfort of your home  or anywhere there's a strong and stable internet connection. Qualifications of VIPKid Teacher Applicants   A Bachelor's Degree or higher (any field/major) A computer/laptop with access to a strong internet connection Eligibility to work in the US or Canada A Teaching credential is an asset (applicants may obtain the VIPKid -TESOL Certificate of Completion during the hiring process)