42 Customer Service jobs

We are looking for a motivated individual to join our team as an  Associate Technical Account Manager . By combining technical knowledge, property management and accounting, you will provide professional customer support in software installation, configuration, troubleshooting, and implementation. As an  Associate Technical Account Manager,  you are the relationship hub for our clients. You will implement and support the Yardi suite of web-based application software in a dynamic and creative environment and assist clients with customizing and troubleshooting enterprise wide systems to meet their strategic goals. You will manage and execute client implementation plans; identify, research and resolve technical and application issues and most importantly, foster strong client relationships with a high level of customer service. The successful candidate will have the following background: Exceptional customer service skills with the demonstrated ability to build long term relationships. Exceptional communication skills, both written and verbal. Ability to excel in a team focused environment. Excellent problem-solving skills combined with a demonstrated ability to learn new technologies and processes. Ability to juggle multiple responsibilities under tight deadlines. You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment. You have strong analytical and decision-making abilities Qualifications and Skills Bachelor’s degree in Computer Science, Healthcare, Information Management or Accounting related field, or two or more years of experience in a comparable position Knowledge in three of the following areas: Property Management, Healthcare, Accounting, Microsoft Windows, Technical Support, SQL, HTML/ASP would be considered an asset A minimum of three years of work experience in a customer facing environment. Prior experience with Yardi software highly desirable Regular attendance and a regular work schedule is an essential function of this job

Job Description Frontier Supply Chain Solutions Inc.is a provider of US and Canadian Customs Services, Trade Consulting and Supply Chain Logistics, which includes parcel and courier services. We are seeking a Courier Driver to complete parcel and courier P & D in the Winkler and surrounding areas. This is a Monday to Friday role. Driving one of our fleet vans, 3 or 5 tons; you will be paid hourly and be based in Winkler. Salary: $14.00 to $16.50 /hour You will be responsible for completing our Clients time-sensitive cargo/courier pick-ups and drops offs, including the loading and unloading of freight. You will be required to maintain & submit trip sheets/ freight documents/manifests/BOL’s, adhere to all health and occupational safety, department of highways, and DOT regulations; as well as ensuring the safety, security, and prompt delivery of the cargo while on route. Communication with our dispatch team will be done via phone or text and hand held devices. Interaction with other Frontier drivers to complete load transfers and update on status of freight is imperative. Qualifications: - A current clean driver abstract - A valid Class 5 license. - Previous experience as a Courier Driver an asset. - Submission and completion of a criminal background check. - Must be bondable. - Participation in random drug & alcohol testing program. - Must wear safety equipment or company clothing as required. - Able to safely life and transport packages or items up to 50lbs without assistance. - Able to use equipment such as dollies, jacks, straps etc. - Able to read, write, & communicate in English. - Previous knowledge of log books/trip sheets, inspection reports, freight documents. - Experience using technology for communication and travel - such as smart phone or GPS. - Knowledge of the roadways within Winkler and other southern Manitoba towns. Must be willing to travel to Winnipeg as needed. - Must be flexible to adapt to new delivery routes from head office as directed and to adjust work day as needed to accommodate heavy or light freight days. - Experienced in providing good customer service to Clients. Please reply with your resume.   Only those being considered for an interview will be contacted.

Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services.  We are currently seeking an Office Clerk to join our team of customer service professionals. Based in our head office in Winnipeg, the Office Clerk - Customs would be responsible for processing customs and operations documents on behalf of our clients. Daily tasks include: Data entry Coordination of and preparation of shipment paperwork On-going communication with our clients as well as internal departments with respect to the status of our clients shipments and their movement of goods into Canada.   Requirements: Flexibility and versatility in their general office skill set. Customer service skills Multitasking Superior attention to detail. English communication skills – both written and oral. Reliable, demonstrated exceptional work ethic. Experience with computers using customized software programs, Outlook email, MS Word and Excel skills required. Experience with shipping documents, inventory lists, bills of lading, or specific customs documents an asset. Previous education or experience in supply chain logistics or a related area is beneficial.   If this role interests you please send us your resume and cover letter and salary expectations.   While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.

Public Outreach is looking for passionate door-to-door fundraisers who want to make a difference in their community! Canvassers will be working within different neighborhoods in the heart of Toronto, knocking on door to door, on behalf of reputable non-profits in the world, while also getting first hand exposure to non-for-profit work! At $15/hr, there are part-time as well as full-time opportunities to meet and engage with members of the public every day alongside a group of unique individuals. Public Outreach allows for plenty of opportunities to grow within the company and enjoy a fun and exciting culture with events for staff to thrive! Since 2002, Public Outreach has been raising donations for charities both locally and internationally. With seasoned fundraising professionals who have built their career over the past decade, our teams are the best example of Toronto fundraising and the ability non-profits have in building connections with the public. Apply Now! Click  HERE If you haven't already clicked "Apply," here's why you should! A starting wage of $15/Hr to work with inspirational organizations An opportunity to build a network within the non-profit sector Part-time and full-time flexible opportunities Health and dental benefits package after 6 months Full access to an Employee Assistance Program (EAP) A fully accessible and safe space for all Opportunities to meet new,exciting and inspiring people Career growth opportunities like none other! All we need from you is the following: Be over 18 years old (sorry about that, but it’s policy) Commit to working at least 3 days a week Be comfortable with working outside Be super comfortable with talking to people Be passionate!! Apply Now! Click HERE At Public Outreach we work in support of a diverse and equal world. We welcome all diverse peoples into our already eclectic teams. We encourage People of Colour, Indigenous Peoples, Queer/Trans identifying people as well as people with Dis/abilities to APPLY! Accommodations will be made at the candidate's request during all aspects of the hiring and onboarding process.

We’re hiring! This Winter, support the incredible work of Plan International through becoming a Public Outreach fundraiser - and join the fight for human rights!  We specialize in face-to-face fundraising because we believe in the power of human connection to bring about positive change in the world. Fundraising/ Charity Responsibilities: Fundraisers must have an engaging personality and ability to inspire Fundraisers must have internal motivation and passion for advocacy work Charity work requires active listening skills and a willingness to adapt yourself to new people and situations Charity work also requires a positive attitude and resilience in the face of challenges - no one said this was easy! Full time/ Part time Compensation: Flexible scheduling (3-5 shifts/week) (10am-7pm shifts) Full time/ Part time hired wage of $15/hr - that means NO commission! Regular salary reviews and opportunities for bonuses Immediate access to our employee assistance program with benefits after 6 months 2 weeks of supportive, comprehensive training A commitment to in-depth and ongoing personal and professional development , career progression, i ndustry networking and leadership opportunities. Work in a diverse, inclusive, positive and fun environment , day in and day out. JOIN OUR TEAM TODAY! APPLY  NOW HERE Follow Us! www.publicoutreachgroup.com/careers Facebook: Public Outreach Canada Instagram: @PublicOutreach Twitter: @Work2MakeChange At Public Outreach we work in support of a diverse and equal world. We welcome all diverse peoples into our already eclectic teams. We encourage People of Colour, Indigenous Peoples, Queer/Trans identifying people as well as people with Dis/abilities to APPLY! Accommodations will be made at the candidate's request during all aspects of the hiring and onboarding process. Candidates will be considered with a background in or as: sales, outdoor sales representative, fundraising, acting, non profit, canvassing, promotions, working as a canvasser, administration, brand ambassador, hospitality, humanitarian, international development, charity, volunteering, hospitality, server, cook, barista, bartender, event staff, retail, campaign managers, brand ambassadors, marketing, community development, public relations, teachers, public speaking, leadership, retail sales, customer service, entrepreneurship, door to door sales, coach, cashier, retail sales associate, team leader, social work, as campaign manager

You provide excellent customer service with a smile You have fun upselling and sharing new product information with our customers You use information and tools to solve problems You are able to navigate multiple screens, enter data while engaging our customers over the phone You aren’t afraid to ask for help You are able to work an afternoon or evening shift and at least one weekend day You like to have fun at work You enjoy competition and earning rewards based on your work You love offering sales solutions to customers to help solve their problems· Increasing your earning potential is exciting to you Medical, Dental & Vision benefits 401K and Employer contributions Tuition Reimbursement Consistent Schedule Discounts on shopping, travel & entertainment Career Advancement Opportunities A Fun Place to Work Requirement: Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Benefits include: 401k, health and dental, paid vacation and 2 weeks sick leave.

Location: West Vancouver, BC Introduction: We are looking for strong Housekeeping Aides to join our team of professionals. We are a leader in the industry and we are looking for individuals who have a passion for the elderly and giving back to join our team. What your day will look like: Provides housekeeping services in the resident care rooms and common areas in accordance with the established work routines. Provides personal laundry services for care residents in accordance with established work routines. Ensures residents are provided with a secure living environment, patrols the building and investigates building access violations in accordance with established policies and procedures. Patrols the building in accordance with established schedules and work routines. Interacts with residents and families while carrying out their normal duties. Performs other related duties as assigned. What we need from you: Successful completion of secondary school or equivalent. Building Service Worker Certificate, Institutional Aide Certificate and/or Basic Food Safe Certificate. Institutional cleaning experience. Ability to read and communicate effectively in English. Demonstrated empathy and understanding of the needs of continuing care residents. Effective interpersonal and conflict resolution skills. Ability to organize work and work under strict time constraints Previous experience in a Long-Term Care Facility and/or high-volume food preparation environment in the Health Care or Hospitality industry is required. The successful candidate must have a strong working knowledge of special diets and the ability to operate related equipment. What we will give to you: Great location Easy access to the sky train and/or bus route Regular hours, so you can be at home with your family Great working environment Opportunity to be creative Competitive wages that are better than most restaurants Opportunity for full time hours Opportunity for positions with benefits

Named an Alumni Member of Canada’s Best Managed Companies, and one of Canada’s Top 10 Most Admired Corporate Cultures and Canada’s Top Small and Medium Employers, DRIVING FORCE Vehicle Rentals, Sales and Leasing requires an employee to join our team. We are currently seeking a Rental Consultant in our Edmonton location, if you are looking for a company that values work life balance and employee development, this may be the opportunity for you.   What we offer: Competitive starting wages and benefits An independent team environment Opportunity to work with a growing company Rental Consultants are responsible for: Serving customers in person and over the phone with renting or returning rental vehicles Opening and closing Rental Agreements and completing necessary paperwork Completing Condition Reports Driving and cleaning vehicles; completing detailer duties when required   Qualifications: Valid Class 5 Driver’s License Intermediate-Advanced working knowledge of Microsoft Office Available to work evening and weekends as required Strong interpersonal and communications skills Previous experience in customer service and rental industry is an asset A commitment to exceeding your customer’s expectations   We thank all candidates for their interest, however, only individuals selected for an interview will be contacted.

Are you looking for a challenging position where you can grow and be part of a fun, dynamic team? Are you a natural people person who loves to be the face of the company?   DRIVING FORCE Vehicle Rentals, Sales and Leasing is looking for a Receptionist to join our Calgary North location on a full time, permanent basis. The successful candidate will work with integrity and respect to exceed our customer’s expectations.   You will enjoy: Answering incoming calls and directing callers to the proper individual/department Assisting walk in customers and directing them to the proper department Taking care of the mail and couriers coming in and going out Sorting documents and coding for head office (insurance, recalls, receipts etc.) Typing office documents Additional office administration duties as per the business needs   You will be rewarded with: Professional Development opportunities Opportunity to work in a company that is growing across Canada Working with a wide support network and gaining recognition for the work you do   Qualifications: Excellent communication skills both written and verbal Proficient in the Microsoft Office suite Exceptional organizational skills Previous experience as a receptionist/office administrator is preferred Valid driver’s license   DRIVING FORCE Vehicle Rentals, Sales and Leasing is an Alumni Member for the Best Managed Companies, one of Canada’s 10 Most Admired Corporate Cultures, and Canada’s Top Small and Medium Employers. DRIVING FORCE is committed to our employees and to maintaining our strong corporate culture.

Primary Responsibilities: Answer inbound calls from Support line and log issues accordingly onto the system. Monitor and manage issues coming into the system (mail and web portal) as well as gather required information from customer for troubleshooting purposes. Troubleshoot issues classified as ‘functional’ and escalate as appropriate. Document and escalate customer complaints. Ensures accurate client information is documented and processed. Follow incident management processes, procedures, and associated tools requirements. Communicate with internal and external departments, communicate with customers, as needed, to report on status and resolution of issues. Document contacts and follow ups in system database . Full time is 40 hours per week and Part Time is 25 hours per week, working hours are flexible. The training will be for one week and the daily time duration for training is 3hour.You will be paid during training. E qual Employment Opportunity:  HMS Holdings is an EEO employer - M/F/Vets/Disabled. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetics, disability or protected veteran status. In addition to federal law requirements,HMS Holdings complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

“The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting….. or you may be asked to start sooner than the expected start date if you are able to do so ! ” URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number Please mention the job title above in the subject line. The recruiter in charge of this role is Judith .  If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. One of our well-established printing and consulting industry clients is looking for a Mailroom Operator Length: Contract term is 12 Months with a possibility of an extension Location: Toronto, ON Duties: Manage and track packages through local delivery services. Perform electronic mail distribution. Perform bar code address lookup and quality review. Contact recipients regarding mail availability and services. Barcode tracking or face scanning incoming mail and packages. May perform basic reprographic services. Troubleshoot and maintain mailroom equipment. Monitor and manage supplies inventory mail and distribution activities. Provide mailing address cleanup services. Determine method of shipment and arrange shipping Prepare bills of lading customs forms, invoices and other shipping documents manually or by computer. Assemble containers and crates, record contents manually or in computer system pack goods to be shipped and affix information and shipping instructions. Inspect and verify incoming goods against invoices and other documents record shortages and reject damaged goods. Unpack code and route goods to appropriate storage areas. Maintain internal manual or computerized record-keeping systems. May operate forklift, hand truck or other equipment to load unload transport and store goods. Ability to use PC technology and courier shipping systems Maintenance of company’s standards for site appearance and customer requirements. Perform mailroom duties including receive, sort and delivery of mail and courier. Perform shipping and receiving duties. Able to work flexible work schedules as required by our Customer. Maintain high Customer Satisfaction levels. Adherence to customer requirements regarding day to day operations. Required skills: Demonstrated ability to manage customer satisfaction through diplomatic handling of customer complaints changes in priority. Use intermediate equipment features/functions such as binding, image shift and image quality. Ability to operate all mail and fax equipment including finishing equipment inserters postage meters, envelope printers, scales, Pitney Bowes Mail Management systems, Fed Ex shipping systems. Use interpersonal skills effectively with team members, customers and third party. Developing knowledge of all site service offerings. Understands and can handle international mail requirements. Excellent Customer Service/Satisfaction skills. Can demonstrate telephone etiquette and standards with customers. Proven ability to complete numerous tasks simultaneously in order to meet customer requirements Ability to work independently Able to lift and move up to 50 pounds. Able to read, write and follow basic English instructions. Basic math skills (to add and subtract basic multiplication) Read simple job ticket and understands steps required in workflow. Use basic functions of mail and fax equipment such as completing simple print jobs, faxing, fax to internet, scan to internet, and scan to email. May operate hand truck or other equipment to load unload transport and store goods. Qualifications: Minimum: High School Education Minimum: 1-2 years of mailroom and automated equipment experience. Driver's license may be required.   Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply !

Event Specialist (International Centre)   At SHOWTECH POWER & LIGHTING, we believe in the POWER OF PARTNERSHIP with our clients and the facilities we operate in. Our dynamic team has a solutions based mindset to help create the most meaningful and memorable experiences for event organizers, exhibitors and attendees. We are a leading provider of temporary electrical, lighting, mechanical and production / staging services in the dynamic Events Industry. SHOWTECH is committed to service excellence and the highest standards attainable. We are currently seeking an Event Specialist to work in one of our GTA locations.   Job Summary   As an Event Specialist, the successful candidate will be the face of SHOWTECH for assigned events. Responsibilities will include completing the necessary administrative and on-site duties to ensure all customer requests are processed in a manner which results in the exceptional delivery of services by SHOWTECH.   Key Responsibilities   Provide outstanding customer service to internal and external customers Liaison between clients and Foreman / Electricians Preparation of floor plans for technicians implementing services, according to exhibitor orders Perform on-site service desk duties as required. This will involve handling exhibitor’s inquiries, taking orders, resolving problems and collection of unpaid orders. Perform customer care functions by handling exhibitor inquiries and service needs with appropriate follow through, upsell when appropriate, troubleshoot exhibitor issues Proactive contact of exhibitors for pre-show information, relating to orders and/or payment Perform administrative functions, (i.e: answering phones, typing quotations, filing, show close invoicing, collection calls, distributing information to proper internal recipients/departments, ) Prepare, verify and process orders by coding, entering customer information and process payments by recording credit card transactions, cheques, wire transfers or cash payments   Basic Qualifications   Strong customer service skills and solutions based focus Solid computer experience and technical ability Fluent in Microsoft Office (emphasis on Word, Excel and Outlook) Highly organized with the ability to multitask and prioritize Reliable, team player Positive attitude, professional demeanor Excellent interpersonal skills Available to work some evenings, weekends, as required Preferred Qualifications Customer Service: 5 years Events and Trade Show coordination: 2 years Event Planning: 2 years   Interested applicants may submit their resumes by email to careerscanada@ges.com . Only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

Looking for Wow! We're looking for exceptional full-time   Customer Service Representatives   who display energy, enthusiasm, resourcefulness, and fun! If you are a team player looking to join our  Customer Service  Team, we want to hear from you!  Our Customer Service team is tasked with Delivering WOW through personal interactions, generating creative solutions and being the go-to for all of our customers.  A vehicle will be required as our South Richmond location is difficult to get to by transit. We're looking for someone who: Has excellent interpersonal and communication skills – verbal and written Lives by high values of integrity and honesty Takes full responsibility and accountability for their work lives Has meticulous attention to detail Is open to giving & receiving feedback Is able to respond effectively to multiple tasks in a fast-paced and changing environment Has extraordinary customer interaction skill Has a passion for helping people Has strong communication skills; fluency in English is required Is able to work effectively in a team environment Has strong computer skills and is a master of spreadsheet organization Here is what We have to offer: Awarded Outstanding Workplace of the Year for 2017 by Richmond Chamber of Commerce Awarded Best Manufacturing Company to work for in BC Monthly Profit Sharing Program Company-Paid Extended Medical, Dental and Vision Benefits RSP Matching Social Events Thank you for applying. We're looking forward to hearing from you!

Job Description Description Are you a self-motivated cleaner with a passion for service and teamwork? If so, then read our current job opportunity below! As a Heavy Duty Cleaner, you will be working at our Kelowna International Airport facility and reporting into our Kelowna BC based Facilities Services Supervisor. You will be responsible to clean floors by mopping tile/concrete floors, vacuuming all carpeted areas, washing and buffing floors with floor polisher; cleaning washroom areas by washing and disinfecting all floors, toilets, sinks, counters and mirrors and replenishing toilet tissue and soap as required. Heavy Duty Cleaners will also dust furniture, baseboards and fixtures; wash all finger marks from walls, doors, hardware and glass; and empty all waste and recycling containers and place waste/recycling items in the appropriate outside storage bins. Additional responsibilities for Heavy Duty Cleaners are washing, scrubbing and polishing floors by utilizing auto scrubbers, burnishers and carpet cleaning equipment; cleaning over 12 foot high windows using a tucker pole; clear baggage jams and performing and/or reporting minor maintenance repairs and lifting/moving furniture as required With knowledge of standard cleaning procedures, chemicals, products and equipment, you are able to use the janitorial equipment required to perform the work and have the knowledge and training in Workplace Hazardous Materials Information System. You have sufficient English proficiency both verbal and written to communicate with team members, the Client and visitors and the ability to meet enhanced government security clearance requirements to obtain a Transport Canada security clearance. You will also have flexibility to be available for all designated shifts and have reliable transportation or vehicle to commute to the Kelowna Airport. The Candidate You have previous cleaning experience in a fast pace work environment. You are a great listener with strong organization and communication skills. You respond to instructions well and have an eye for detail. Prior knowledge of cleaning techniques and strategies are considered an asset. This is a perfect opportunity for a candidate who has a passion for cleaning and service and working in a customer facing public environment. The Company Bouygues E&S is also engaged in long term contracts for the delivery of a variety of services at Kelowna International Airport and Winnipeg Richardson International Airport. Services include; facility management, energy management, groundside services, janitorial services, Airport Operations Centre, Baggage Operations Centre and Pass Office management. A subsidiary of Bouygues Construction, Bouygues Energies & Services employs 12,500 people across 25 countries, and generated sales of CAD $2.5 billion in 2017. The Package You will enjoy a great family orientated culture, combined with a competitive compensation package. We offer an excellent benefit program. We also offer a company matching RRSP program, and many other employee perks. Lastly, you will be provided with excellent support and ongoing training opportunities to support your cleaning success. Have we described you and your background? We’d love to meet you. If you want to join one of the largest Facility Management companies, then please apply today at careers@bouygues-es.ca

BAMBOO CHOPSTICKS IS HIRING FOR ALL POSTIONS FOR ALL 3 LOCATIONS!! Join the Bamboo family for a positive work environment, flexible hours and busy shifts.  Servers-Serving guests food and alcohal in our full service restaurants. Provide friendly upbeat service. Run food. Clear tables. Answer calls to the restaurant. Kitchen Employees-Cook and prepare dishes for restaurant guests. Prep dishes to be served. Basic cleaning. 

The Best Western Premier C Hotel by Carmen’s is a chic retreat located in Hamilton.  At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance and culinary excellence. The Best Western Premier C Hotel by Carmen’s is part of Carmen’s Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests. The C Hotel sets the stage for events, whether they are corporate functions or classic, chic weddings.  We provide award-winning customer service, modern rooms and suites and meeting and event spaces.  If you have the desire to work as a Banquet Server in a boutique hotel, and looking to join a team of champions we want to meet you. AT THE BEST WESTERN PREMIER C HOTEL BY CARMEN’S OUR BANQUET SERVERS: Are confident and enthusiastic about their role in creating memories for our guests. Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results. This is the perfect opportunity for someone who is looking for a professional serving role and enjoys entertaining and weddings.   We offer part time opportunities during daytime, evening, midweek and weekends.  This is a great role for those who are looking to balance other work and/or school commitments in a fast paced, exciting environment. THE BANQUET SERVERS AT THE BEST WESTERN PREMIER C HOTEL BY CARMEN’S HAVE THE OPPORTUNITY TO: Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event Learn the details of menu offerings for various events Deliver and serve food and beverages including, but not limited to, meals, condiments and accompaniments Assist others with side work including, but not limited to, clearing glasses and dishware Communicate any additional meal requirements or special request to the kitchen Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences Exercise good judgment and demonstrate leadership abilities Drive positive change in the organization BANQUET SERVER POSITION REQUIREMENTS: Friendly, professional and customer service focused Positive, outgoing and friendly team player Ability to build rapport quickly with guests Banquet serving experience an asset Smart Serve Certification preferred  WHAT CAN WE OFFER? Competitive wage package Flexible work schedule Staff recognition, years of service rewards Group RRSP Hotel discounts Wellbeing programs Participation in staff events Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community Carmen’s group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 35 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Banquet Centre, The Best Western Premier C Hotel by Carmen’s, The Lakeview by Carmen’s  The Hamilton Convention Centre by Carmen’s and Dundas Valley Golf and Curling Club. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue. Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

In this role, you will also be responsible for taking incoming calls from our customers and providing world-class customer service. As a highly trained expert on each program and business process you will work on behalf of some well-known brands across the country. This role requires you to interact with hundreds of customers each week, resolve support issues and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level customer service representatives are responsible for the following tasks. KEY RESPONSIBILITIES Provide support to customers, handle inquiries, provide resolutions Maintain existing client relationships by providing exemplary customer service, program knowledge, empathy and professionalism. Appropriately escalate customer dissatisfaction Ensure first call resolution through problem solving and effective call handling. A dditional Information: * This is a Full Time/Part Time Job. Overtime is 1.5 time above regular pay. *Pay mode: Checks or Direct Deposit *Hourly payment: $45/hour and $32/hour during training Salary and Benefits:  • $100,000 - $180,000 average first-year compensation  • State-of-the-art training and technology  • Access to the latest technology, such as laptops, smart phones and tablets that will help you reach your earnings goals faster and more efficiently  • Monthly opportunities for performance-based rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events  • Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family  • Ample paid vacation and holidays  • A competitive 401(k) retirement savings program, matched by Power  • Access to the latest technology, such as laptops, smart phones and tablets that will help you reach your earnings goals faster and more efficiently  Qualifications:  • Highly developed interpersonal, organizational and communication skills  • Ability to speak publicly with confidence and poise  • Strong sense of ambition, self-motivation and self-discipline  • Ability to work both independently and in a team setting 

At   uBreakiFix   we’re for supporting you on a journey to a rewarding career. Since its inception in 2009, uBreakiFix has grown to more than 400 stores in North America and we're currently looking for new members to join our team and continue our success and expansion! Who We Are: We’re the master menders, the resurrections of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience. We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken tablets, but we get our satisfaction from helping out people who lost their connection to the tech world. What We Are Looking For: A people-person, someone who enjoys enlightening the experience of our customers who are worried about their electronics; Knowledge and passion for the tech industry, or at least someone who appreciates it; Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company; Someone with dedication and a hardworking nature; and Someone with willingness to learn the skills to repair, communicate and make a difference in someone’s day! What Will You Do... Serve customers and deliver exceptional service throughout using our point of sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates; Identify needs and provide tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit; Diagnosing and performing repairs on various electronics (i.e. computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed uBreakiFix quality standards; Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and Contribute to team’s sales results by learning, understanding, and engaging in store performance metrics. What We Offer: $14.00/hour; annual salary increases pending positive performance reviews; Bonuses through our Sales Incentive Program; Benefits after six (6) months of employment; Opportunity for internal career growth; and Development and coaching opportunities to build on technical skills and knowledge. Must Have: Minimum of six (6) months sales experience is considered an asset, preferably in the telecommunications industry; Ability to travel to North York and Richmond Hill; Proven customer service skills, as well and excellent communication skills; Drive and motivation to meet sales goals; Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) *No prior repair experience is necessary and all training is provided! Eagerness to learn and determination to succeed; and Passion to work in a team and fast-paced environment; Required Education : High school or equivalent. uBreakiFix is the fastest growing Company in our field and we’d love to hear from you if you are someone who will embrace the uBreakiFix brand and culture! Job Type: Full-time Salary: $14.00 /hour

NEW LOCATION COMING SOON TO PICKERING! At   uBreakiFix   we’re for supporting you on a journey to a rewarding career.   Since its inception in 2009, uBreakiFix has grown to more than 400 stores in North America and we're currently looking for new members to join our team and continue our success and expansion! Who We Are: We’re the master menders, the resurrections of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience. We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken tablets, but we get our satisfaction from helping out people who lost their connection to the tech world. What We Are Looking For: A people-person, someone who enjoys enlightening the experience of our customers who are worried about their electronics; Knowledge and passion for the tech industry, or at least someone who appreciates it; Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company; Someone with dedication and a hardworking nature; and Someone with willingness to learn the skills to repair, communicate and make a difference in someone’s day! What Will You Do... Serve customers and deliver exceptional service throughout using our point of sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates; Identify needs and provide tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit; Diagnosing and performing repairs on various electronics (i.e. computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed uBreakiFix quality standards; Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and Contribute to team’s sales results by learning, understanding, and engaging in store performance metrics. What We Offer: $14.00/hour; annual salary increases pending positive performance reviews; Bonuses through our Sales Incentive Program; Benefits after six (6) months of employment; Opportunity for internal career growth; and Development and coaching opportunities to build on technical skills and knowledge. Must Have: Minimum of six (6) months sales experience is considered an asset, preferably in the telecommunications industry; Proven customer service skills, as well and excellent communication skills; Drive and motivation to meet sales goals; Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) *No prior repair experience is necessary and all training is provided! Eagerness to learn and determination to succeed; and Passion to work in a team and fast-paced environment; Required Education : High school or equivalent. uBreakiFix is the fastest growing Company in our field and we’d love to hear from you if you are someone who will embrace the uBreakiFix brand and culture! Job Type: Full-time Salary: $14.00 /hour

At   uBreakiFix   we’re for supporting you on a journey to a rewarding career.   Since its inception in 2009, uBreakiFix has grown to more than 400 stores in North America and we're currently looking for new members to join our team and continue our success and expansion at our Sheridan Park location! Who We Are: We’re the master menders, the resurrections of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience. We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken tablets, but we get our satisfaction from helping out people who lost their connection to the tech world. What We Are Looking For: A people-person, someone who enjoys enlightening the experience of our customers who are worried about their electronics; Knowledge and passion for the tech industry, or at least someone who appreciates it; Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company; Someone with dedication and a hardworking nature; and Someone with willingness to learn the skills to repair, communicate and make a difference in someone’s day! What Will You Do... Serve customers and deliver exceptional service throughout using our point of sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates; Identify needs and provide tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit; Diagnosing and performing repairs on various electronics (i.e. computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed uBreakiFix quality standards; Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and Contribute to team’s sales results by learning, understanding, and engaging in store performance metrics. What We Offer: $14.00/hour; Annual salary increases pending positive performance reviews; Bonuses through our Sales Incentive Program; Benefits after six (6) months of employment; Opportunity for internal career growth; and Development and coaching opportunities to build on technical skills and knowledge. Must Have: Minimum of six (6) months sales experience is considered an asset, preferably in the telecommunications industry; Proven customer service skills, as well and excellent communication skills; Drive and motivation to meet sales goals; Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) *No prior repair experience is necessary and all training is provided! Eagerness to learn and determination to succeed; and Passion to work in a team and fast-paced environment; Required Education : High school or equivalent. uBreakiFix is the fastest growing Company in our field and we’d love to hear from you if you are someone who will embrace the uBreakiFix brand and culture! Job Type: Full-time Salary: $14.00 /hour